Reviews (28)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 13, 2026

The multilingual AI support is especially helpful for our customers. Reco makes it much easier to answer product questions quickly while keeping the option to involve our team when necessary.

Elegant Soles
United States
4 days using the app
Coconut Apps replied September 23, 2026

Thank you! Multilingual AI support is exactly what Reco is built for: the WhatsApp AI chatbot answers product questions 24/7 in your customer's language and hands the chat to your team when it needs a human. Glad it's working for your store. — The Reco team

September 13, 2026

Instead of manually messaging every customer, Reco automates important WhatsApp conversations for us. From COD confirmation to shipping updates and cart recovery, everything is much more organized now.

Petite Palace
United States
About 19 hours using the app
Coconut Apps replied September 23, 2026

Thanks for the kind words! That's the goal: one WhatsApp app that runs COD confirmation, shipping updates and abandoned cart recovery automatically, so your team stops sending messages by hand. Happy to help you set up more automations anytime. — The Reco team

September 11, 2026

Very useful app for growing WhatsApp subscribers. The popup and broadcast campaign features make customer outreach easier.

Style & More
Australia
4 days using the app
Coconut Apps replied September 23, 2026

Thank you! The WhatsApp opt-in popup plus broadcast campaigns is a great combo for growing your subscriber list and running WhatsApp marketing that actually gets read. Tip: pair it with abandoned cart recovery to win back shoppers who don't finish checkout. — The Reco team

Edited September 10, 2026

Simple, useful, and effective. The chatbot and COD confirmation features are especially helpful.

Blushora
United States
3 days using the app
Coconut Apps replied September 23, 2026

Thank you! The AI chatbot and COD confirmation work really well together: customers confirm cash on delivery orders with a YES/NO reply, and the chatbot answers their questions 24/7 on WhatsApp. Thanks for choosing Reco! — The Reco team

September 9, 2026

We use it daily for WhatsApp automation and cart recovery. So far, very reliable.

Kivox
United States
3 days using the app
Coconut Apps replied September 23, 2026

Thanks, great to hear Reco is reliable for your daily WhatsApp automation. Cart recovery reminders plus order confirmation messages keep customers engaged from checkout to delivery. We're here if you need anything. — The Reco team

September 8, 2026

Great app for WhatsApp support and cart recovery. Patrick was super helpful with setup.

Smart Finds
United Kingdom
2 days using the app
Coconut Apps replied September 23, 2026

Thanks so much, we'll pass your message on to Patrick! Glad WhatsApp support and cart recovery are working well. Next step you might like: the WhatsApp chat button on your storefront so shoppers can reach you in one tap. — The Reco team

September 22, 2026

over all good experience

omira
United Kingdom
About 10 hours using the app
Coconut Apps replied September 23, 2026

Thank you! We appreciate your patience during setup. You're all set for abandoned cart recovery, order updates and the AI chatbot on WhatsApp; message us anytime you need a hand. — The Reco team

September 14, 2026

Reco makes WhatsApp communication easy and effective. The abandoned cart recovery, COD confirmation, and AI chatbot features are really helpful. Great app for engaging customers and growing sales.

Trend House
Australia
1 day using the app
Coconut Apps replied September 23, 2026

Thank you! Abandoned cart recovery, COD confirmation and the AI chatbot together are the fastest way to grow sales on WhatsApp. Every message template is editable, so you can match your brand voice too. — The Reco team

September 13, 2026

A very useful WhatsApp solution for Shopify stores. The combination of cart recovery, COD confirmation, customer support, and broadcasts makes it a valuable addition to our store.”

chono vibe
United States
3 days using the app
Coconut Apps replied September 23, 2026

Thanks for the great review! Cart recovery, cash on delivery confirmation, customer support and broadcast campaigns in one WhatsApp app is exactly what we aim for. Glad it adds value to your store. — The Reco team

September 12, 2026

Reco combines several useful WhatsApp features in one app. We use it for abandoned carts, COD confirmations, shipping updates, and customer communication. It has reduced the amount of manual follow-up our team needs to do.

Amoura
United States
2 days using the app
Coconut Apps replied September 23, 2026

Thank you! Less manual follow-up is the whole point: abandoned cart reminders, COD confirmations and shipping updates go out on WhatsApp automatically, and your team only steps in when needed. — The Reco team