Recurly Commerce Subscriptions

Recurly acquired Prive and completely ruined it. I don't understand the purpose of the acquisition if they just completely ignore Prive customers until they leave. Truly a terrible experience after the acquisition. Nobody at Recurly wanted to help or had any idea what was going on. Stay away!

The Recurly team is great to work with! They know how to balance both tactical and strategic conversations. We've had a few bumps in the past couple months, but they do come back with root issues and future preventions. I think the improvements in their pipeline will really help us to level up too.

The Recurly Commerce team is dedicated to helping your shop succeed. As a new Shopify user, the Recurlly Commerce team helped us set up the flow that made sense for the HeatSense shop. The feature set is robust and the set up was easy. We will be using them for both our D2C and B2B offerings. I highly recommend the team and product.

If you have a large subscription base to migrate, I would be cautious to use this app. I still have unresolved issues of their platform not triggering properly even after 6 weeks later, which they are still working to resolve. Also they were just acquired, which was unfortunate timing. Scared for the future and will be migrating away at the end of the year.

Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.

We had some unique requirements for our subscription model, and most other subscription tools tried desperately to convince us to fit their design. We knew what was important to our brand and to our customers, so we kept searching until we found the right one.

Prive listened to our needs, made sure they could partner with us successfully before saying yes, and then worked closely with us to build something that fit us perfectly. We had the entire team behind us during integration and implementation, and if we have any questions or feature requests we know we have them at the ready.

While our platform has only been live for a couple months, we've already seen incredible success and are thrilled we chose Prive.

An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform.

Highly recommend Prive - you won't regret the transition!

We transitioned to Prive from Recharge. This app is MUCH better integrated. The team helped us through the transition and we've had no issues since we switched.
We have yet to check out the affiliate marketing function, but are excited to transition that as well.

Transitioning from our previous platform, Prive stood out with its human-centric approach and advanced features. The onboarding process was smooth and the Prive team's responsiveness has been outstanding.

The user-friendly experience for both merchants and customers has made managing subscriptions a pleasure. The guidance and strategy provided by Prive have played a crucial role in our growth, and the robust data at our fingertips empowers our business decisions.

In a nutshell, Prive has been a game-changer for us. If you're considering a switch, we highly recommend it.

Prive as product has been an outstanding fit for our business. We migrated from an internally built custom subscription app. Prive has enabled our business to scale and optimize subscriptions.

From a team standpoint, I cannot say enough good things about the team. From the sales process to onboarding we were always met with personable and accountable team members.