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Corin is super helpful in explaining redirect and link fixes, going above and beyond. The platform does exactly what it needs to do!
Thank you for the kind review! I'm happy to hear you've had a good experience with our team and Redirect Pro :)
Decent and very fast support. This app saved us a lot of trouble when we migrated from Shopware 5 to Shopify.
Thank you so much for taking the time to leave us a review! Glad to hear Redirect Pro has saved you from trouble with your migration. Please don't hesitate to reach out if we can help in future!
Best wishes,
Corin
Corin has provided excellent customer support, as I'm terrible with spreadsheets and CSV! Thank you SO MUCH for this.
Thanks for taking the time to leave a review. I'm glad to here we could help get the app set up to your liking! Please don't hesitate to reach out in future if you have further questions.
Best wishes,
Corin
This is an excellent app. I have used URL redirects and Pattern Redirects, and it works perfectly!
The app is easy to use and has an intuitive design. You don’t need technical skills to use the app. This app has saved me a lot of time and frustration.
The support is outstanding. All my questions were answered very quickly, thoroughly, and in an easy-to-understand way.
I highly recommend using this excellent app.
Thank you very much.
Thanks so much for leaving such a positive review. We're glad to hear Redirect Pro is intuitive to use and our support team has been helpful! Thank you for choosing us to support your 404 SEO efforts. We look forward to a long and fruitful partnership with you :)
Best wishes,
Corin
Scayla Apps
I can not say enough about this app. The support was superb, I only needed it because I was pushing the boundaries a bit.
I have had a few previous sites and shop and wanted to make sure I caught any extremely old links floating around out there. To my surprise there are tons and tons of hits coming in from almost 8 year old links.
I have set up a very valuable pattern redirect, and check in every so often to individually redirect the very old link appropriately and usually individually.
I have even setup up external redirects.
Very easy 5 stars, excellent app.
Thank you for the great review! We are very happy to see you effectively using pattern redirects to automate your management of broken links and save time! This is a key feature we continually look to improve so your feedback is really valuable.Thank you for your trust in us and for choosing Redirect Pro to help with your 404 SEO!
Thanks,
Corin
Scayla Apps
Very good App! Makes our transition to Shopify possible, but keeping our SEO-Score with Redirect to the right page. Great & Fast Support as well.
Hi there,
Thank you for your review! We're pleased to hear Redirect Pro is helping maintain your SEO rankings during your Shopify migration. We're happy to have helped you achieve this challenging but important goal. Your positive feedback on our fast and great support is also greatly appreciated.
Thank you for your trust and for choosing Redirect Pro to help with your migration!
Thanks,
Corin
Scayla Apps
when making new products it started hiding and redirecting them to the home page and i can't undo it.
UPDATE: You never contacted support before leaving the review and unfortunately we've been unable to contact with you on several occasions to resolve the issue. Please don't hesitate to get in touch if you want to try the app again.
Hi, I noticed you never contacted customer support before leaving your review. I'm sorry for the trouble caused. As it's impossible for Redirect Pro to redirect active pages or hide/unpublish pages, the most likely scenario is that your automatic redirects are enabled and are redirecting product pages you have created but have left as unpublished. This can be changed easily and quickly by clicking one button or by publishing the product pages.
We have reached out to you via email - please respond so we can resolve this issue for you as our main priority.
Looking forward to hearing from you.
Thanks,
Corin
Une application simple à installer et à configurer. Le support m'a aidé sur une question bien précise. Tout fonctionne très bien ! Merci
Thank you for the kind review. We're glad to hear Redirect Pro is easy to use and our support team were helpful. Thanks for choosing us and we look forward to continuing to provide a great service to you!
Thanks,
Corin
Scayla Apps
Zero support. One star. Run away, run away!
Hi, I'm truly sorry to hear about your experience. I noticed that a support ticket was never created when prompted, and our follow-up email went unanswered. We genuinely want to make this right for you. Based on your description, this seems like a quick and easy issue to resolve. Please reply to our email if you'd like to give the app another go so we can assist you as soon as possible. We appreciate your time and look forward to helping you!
Finally, a 404 app that does what it promises. It's pretty new, and it had some minor issues; I contacted the support and received some absolutely stunning service + all the necessary fixes in no time!
Hi there,
Thank you for your great feedback. Providing fast, free and effective customer service is a priority for us, and we're thrilled to hear we could deliver that experience for you. We really appreciate your support as one of our earliest customers and hope to continue delivering you a positive experience!
Thanks,
Corin
Scayla Apps