Reviews (183)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and customization options, making it particularly beneficial for direct-to-consumer and beauty brands. It's praised for showcasing user-generated content and reviews, boosting site credibility. The app offers analytics for tracking video performance and significantly increases conversion rates. It provides a flexible product page reel widget that can be installed as a pop-up or part of the page. The customer support team is consistently praised for their responsiveness and efficiency. The app is also noted for its light loading speed and ability to make websites look more custom and user-friendly.

August 25, 2023

Attractive, flexible app that's light on loading speed and makes it easy to track analytics. Garry's always quick to answer questions or troubleshoot problems.
We highly recommend ReelUp, try it out!

Oxyfresh
United States
5 months using the app
January 10, 2023

This App is must to have if you want to be successful at ecommerce in general.. I had the pleasure of working with Garry, who expertly assisted me in customizing my product page. His level of assistance was truly remarkable as he exhibited both helpfulness and amiability throughout the process. Additionally, his responsiveness to my inquiries was truly commendable. I found him to be an exceptional individual to seek assistance from.

Genie Store
United States
5 months using the app
Edited August 22, 2023

As the owner of a thriving online store, customer engagement and trust have always been paramount. We've tried countless tools over the years, but ReelUp has genuinely transformed the way we connect with our potential customers.

ReelUp has brilliantly tapped into the power of User-Generated Content (UGC). By displaying authentic testimonials from our past customers, it has allowed us to offer a window into real experiences with our products. For new customers visiting our site, this has been invaluable. They don’t just see our voice; they witness a chorus of happy customers sharing their genuine feedback. It's like having an ever-evolving digital word-of-mouth right on our website and product pages.

Building trust online is an art, and with ReelUp, it's never been simpler. Every new customer can now be instantly greeted by the voices of those who've walked the path before them, providing assurance and fostering trust. And the educational aspect cannot be overlooked. Our products come alive as customers detail their experiences, making the learning curve for new customers that much shorter.

Popov Leather®
Canada
5 months using the app
March 17, 2023

You know this app is really cool! The support is even better. They answer my questions very quickly and if any issue arise they are they there very fast! Adding these videos on the pages doesnt really slow it down like other apps. I will be keeping this one as it really works well and showcases something very different than other ecommerce sites! bravo!

Retro Layers
United States
5 months using the app
January 9, 2023

great app had issues with uploading which 'Gary' helped me with! love how my videos look on my store! thank you

Laced By Farah
United Kingdom
5 months using the app
August 17, 2023

Very recommended to use this app!!! Customer service is extremely helpful and most importantly, the app is easy to use AND set up. I also like how everything is coming together on my website with this app so yes, highly recommended!!!

japhethchiara
Singapore
4 months using the app
December 10, 2023

It is an extremely user friendly app and the customer support is very helpful. I have nothing bad to say except for sometimes long response time, but otherwise everything is perfect

CozyGrabs
Germany
6 days using the app
May 10, 2023

Great service and support! had an issue with the theme not showing the reels, and Garry went in and helped to fix it within minutes. Thank you so much! Tried a few reels apps and this was looks the best (although a bit pricey ><)

OverEasyPrint
Singapore
3 months using the app
February 20, 2023

I recently had the pleasure of experiencing the amazing services provided by support Garry. From start to finish providing really good support. Cool app.

Trashbin.store
Finland
3 months using the app
March 30, 2023

Great app! I have used a similar app before that I was happy with but with terrible customer support. This app is better than the other app and has great customer support aswell.

BoilPot
Spain
3 months using the app