Reviews (181)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and customization options, making it particularly beneficial for direct-to-consumer and beauty brands. It's praised for showcasing user-generated content and reviews, boosting site credibility. The app offers analytics for tracking video performance and significantly increases conversion rates. It provides a flexible product page reel widget that can be installed as a pop-up or part of the page. The customer support team is consistently praised for their responsiveness and efficiency. The app is also noted for its light loading speed and ability to make websites look more custom and user-friendly.

January 18, 2024

Reel has efficiently integrated short video features into our website, resulting in a noticeable increase in both viewing engagement and sales. The prompt and timely customer service is also appreciated.

Jackery
United States
2 days using the app
November 25, 2023

Nice and clean app. Very user friendly and good for making high converting webpages! Also good costumer service, I had a question about adjusting a widget and Garry was really helpfull and fixed it in 2 minutes. Thanks!

Dermiglow
Netherlands
3 months using the app
April 9, 2024

Muy contento con la solución y el equipo de soporte. Permite mostrar nuestro producto con UCG, facilitando la toma de decisión de compra.

Apparelle
Spain
About 1 month using the app
March 8, 2024

Customer Service is Great.Happy with this apps

Heaven Hawk
India
About 1 hour using the app
November 14, 2023

Fantastic app to engage more customers by giving them a unique way of adding products to their cart through reels. Really liked this app.

incensesticks.com
United States
4 months using the app
December 6, 2023

Very good tool. Great support. Lot of updates.
Perfect.

GeoRide
France
2 months using the app
Edited April 24, 2024

The app I wanted was exactly what I got. Their service is excellent, and the support is also very good

Gosarte Emporium
India
6 months using the app
September 20, 2023

Man, I can't even begin to describe the rollercoaster I was on, spending HOURS looking for a way to post videos on my Shopify page. I was just about to throw in the towel when I stumbled upon ReelUp. This software is a lifesaver! And shoutout to Garry from their customer service on live chat. The guy's a gem – super helpful and made the whole process feel like a breeze. I'm beyond grateful to ReelUp and their team. From the get-go, the software is intuitive, user-friendly, and delivers what it promises. Adding videos became a breeze, and the visual appeal it brought to my websites was instantly noticeable. But beyond the technical aspects, it was the human touch that truly stood out for me. Seriously, if you're struggling with videos on Shopify, give these folks a go.

Note: If Garry's supervisor is reading this, he needs a raise- he's the reason why people will come back again and again. Thanks for making me night brother

AwwPawz
Canada
2 months using the app
December 12, 2023

They have the best customer support across all shopify apps. Gurkirat was super helpful in solving all our queries. If you are running an ecommerce store - reelup is a no-brainer.

ZAISHA
India
About 2 months using the app
August 17, 2023

Very recommended to use this app!!! Customer service is extremely helpful and most importantly, the app is easy to use AND set up. I also like how everything is coming together on my website with this app so yes, highly recommended!!!

japhethchiara
Singapore
4 months using the app