Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer base and sales through effective referral programs. It integrates well with marketing tools like Shopify and Klaviyo, offering features such as A/B testing and post-purchase pop-ups. The setup is straightforward, and the interface is customizable. Merchants appreciate the responsive and knowledgeable customer support, which promptly addresses issues and accommodates custom requests.
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Where other referral apps require referral links and gimmicky point-based systems, Conjured is straight forward if you want to create coupon codes that feel more personalized for customers in your referral system. Personally, this is the best way to protect your brand value by controlling how many of the referral offers can be redeemed. The customer service is great and they respond right away.
Thanks for trying Conjured Referrals and thanks for the review. We try to make our app simple for merchants to operate and easy for their customers to understand. Let us know if we can do anything the help!
This app was recommended by another small biz friend and I love it! Customer service is amazing and we're hoping it will be a successful program to offer our customers!!!
We're thrilled to hear that you're loving Conjured Referrals and that our customer service team has been able to assist you! It's wonderful to have your small business become a part of our community and we're hopeful right along with you for the success of your program! Remember, we're here for any questions or support you may need. Thank you again for the wonderful review and the full star rating! Your positive feedback is important to us.
Best,
The Shop Circle Team
Exactly what we needed. Straight to the point. Char is helpful and quick to reply. What more can you ask for?
We're thrilled to see your positive feedback! It's great to hear that you found our app to be exactly what you needed and appreciated the efficiency of Char's support. Your kind words are incredibly encouraging for our team.
Please don't hesitate to reach out if you need anything else, your satisfaction is our top priority. We appreciate your support and can't wait to continue helping your business thrive.
Warm regards,
The Shop Circle Team
I tried to do the install myself - once I had a few hiccups, I reached out for help and they set the whole thing up for me - and customized it for my shopify template! All in one day. It looks absolutely perfect. Excited to get my first referral!
Hi,
We're thrilled to hear that you're pleased with the way Conjured Referrals is now customized for your Shopify template! Our aim is to ensure our clients get all the support they need and we're so glad our team could assist you swiftly and efficiently.
We can't wait for you to get your first referral as well! Remember, we're here for any questions or support you may need moving forward.
Thanks for your 5-star review, and for choosing Conjured Referrals. Your feedback is really important to our continuous improvement efforts.
Best Wishes,
The Shop Circle Team
I used Conjured to help my store acquire new customers without having to run FB or Google ads. The app is absolutely fantastic and very user friendly. Most importantly, though, the team behind the app offers free customization builds/updates which is highly unique and helpful for me. The customer service reps are very quick to respond and make requested customizations to your store. I can't thank Conjured enough for helping my store grow and helping me get all set up. Thank you!
Thanks for trying Conjured Referrals! Here's to running a successful referral program and boosting sales in 2021! Let us know if we can be of help along the way.
This is a wonderful app for handling a referral program. The team is outstanding and will help customize the program to your business needs. I could not recommend them enough!
Hi there,
We're thrilled to read your review! It's wonderful to hear that our app is useful for your referral program and that our team was able to assist in customizing it to meet your business needs. Your recommendation is greatly appreciated.
Your feedback is of great importance to us and we will continue to strive to provide you with the best service possible.
Thanks again from the Shop Circle team!
Wow amazing support and quick response! My app was up and running in one day and I never touched any code. I'm excited to see how this new addition does for our site.
We're delighted to hear that you had such a great experience with our support team and that the Conjured Referrals app was easy to set up without a hassle. We're excited for you too and we can't wait to hear about the positive impact this addition will have on your site!
Remember that our team is always here to assist you with any queries or concerns you may have.
Your feedback really makes a difference to our team, thank you!
Best Regards,
The Shop Circle Team
Very hands on & speedy support! Appreciate the value add insights provided. The app is great and easy to self serve and push live within hours.
Thanks for the review! Please let us know if we can be helpful in any way!
Poor on almost every front. Let's start with the basics. Most Shopify store owners want simplicity, that's why they look at apps to have 'done the hard work' in terms of development / look / feel of a certain thing and then we can come along and plug it in to our store with hopefully little or (ideally) no fuss. So, if this is what you want then avoid this app. I'm sure they have spent time on some 'back end' bits and bobs but the implementation and set up for this app is laborious and time consuming. The customer seeing 'front end' doesn't even exist! Nothing comes 'ready made' with this app allowing for some simple tweeks to make it your own. Oh no, this is bare bones stuff. Don't be fooled by the images of the app in use by other stores thinking this is what you get, you don't. You get nothing but a simple text page similar to the simple text's you'd send on a phone from the 80's. ALL of the 'examples' they show on the app page are heavily modified /customised examples by the store (can only be done with CSS) and are NOT what you get. The 'out of the box' look and feel to EVERYTHING that they have standard is like graphics from the worlds first computer. Horrid. They say, 'we use the look and feel of the template you use to create the standard look' but there is NOTHING in my store that looks like the junk I got. Essentially they replicated the font. That's it! Then stuck a box around some text and these were meant to be the 'sign up' boxes! And then you try to reach out to customer support. Again, slow, outdated and difficult. I suppose I should have been concerned straight away when I raised a question about their link with 'Facebook' and the support had no idea what I was talking about! Then when I asked about the look and feel and how I can change this I was instructed to completely design a new page myself and then send them the artwork and they would try to match it! Eh?! I don't have time for that! And more importantly I told them 3 times that I would like a sign up page similar to the examples they provided originally (like the nice ones you see on their app page) and yet they seemed unable to follow this instruction. I still don't have it. Why don't (like almost every other app available anywhere) do they not just have a set of pre-designed, well thought out templates where we can simply change the font, colour, add/amend a picture etc. and one simple amendment would be a global change across all the relevant communications? How difficult is that? And this is also an important point. With this app you have to manually change and amend EVERY SINGLE email (there are lots), landing pages and pop ups INDIVIDUALLY. It is absolutely unworkable. Perhaps at some point in the future, and at version 29.6 this app will be something that could be used, but right now I'd advise you to avoid.
I'm so sorry you had a disappointing time with our app! Customer service is something we care deeply about, so I want to apologize that the service you received didn't meet your expectations. I've reached out personally through our support channel to ask for additional feedback and offer assistance specific to your situation, but I also want to address a few things you mentioned in your review here.
Out of the box, our referral program pulls in your store's theme and stylesheet, so things like buttons and input boxes are styled using whatever your store theme's CSS. This typically makes it easy for merchants to match their existing store's look and feel, rather than needing to fuss with every element to match. In your case, it sounds like your store's stylesheet didn't have styles for those specific elements. In that case, all those elements can be changed, either using the page style editor, or with custom CSS, and we're more than happy to do that all for you if you'd rather not do it yourself.
The reason every email, color, and bit of text is editable is because many merchants care a great deal about having full control over each part of the program. It's important to most of our merchants that they have the ability to fully edit all the imagery and messaging to match their brand exactly, rather than have to deal with a "cookie-cutter" template. Full customization is a feature we believe is an asset to our clients, and allows for referral programs that are highly unique in their design.
Finally, all our examples are real stores who are actually using our app, who have generously agreed to be included in our showcase. They've made efforts to make their referral program look and feel fully branded to their store, and so we can't simply copy their designs for other customers. We do offer several layout options out-of-the-box, and as mentioned previously, they leverage your store's CSS. We also offer free styling service to every client on every plan level to help everyone achieve their design goals for their referral program.
Again, I'm very sorry you didn't have a good experience with our app. We take all critiques to heart and would love to chat with you about what improvements we can make to better serve your needs.
I would recommend Conjured Referrals to anyone looking to increase their customer base and sales. I had been using a different app that bundled referrals, reviews, rewards, etc. all together for months now but unfortunately the customer usability of that app's referral page is so poor, offered no customization, and was hidden within widgets with no way to directly share it with customers. Conjured Referrals literally fixed all these issues and let's me have complete control over the type of referral bonus I want displayed. It also allows for customization options so it truly integrates with my branding and allows the referral forms to be displayed wherever I need them to be on the site. Support is also by far one of the most responsive and friendliest teams I have communicated with. Mehmed connected with me in a matter of minutes after submitting my request and went above and beyond with helping me with my question. Overall, I'm extremely satisfied with the capabilities and support I received.
Thank you so much for your glowing review! We’re thrilled that Conjured Referrals has been able to address all your previous concerns and provide the flexibility you need for effective customer referrals. It's fantastic to hear that it has helped you maintain your brand consistency and has offered you complete control over referral bonuses.
It's also wonderful to know that our support team, specifically Mehmed, has been able to assist you swiftly and efficiently. Your kind words mean a lot to our team.
Our goal at Shop Circle is to continuously exceed your expectations, and it’s great to hear that we’ve managed to accomplish it with you. We appreciate your recommendation and your detailed feedback.
Thanks again, and we're here to assist you anytime.
Best regards,
The Shop Circle Team