Reviews (252)

Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting referral marketing, noting its effective integration with tools like Klaviyo for campaign optimization and fraud prevention. It's praised for its ease of setup, user-friendliness, and extensive customization options, including offering free products as incentives. Merchants report significant increases in customer base and sales post-implementation. The support team is consistently responsive and helpful, enhancing user satisfaction.

November 11, 2024

Beware of fraud! We printed 10,000 postcards (to be added to parcels during fulfilment) with a QR code that links to this App. Now, a few months after installing, they change their pricing and want to charge up to 20% (!!!!) commission on referrals. Their only new plan with no commissions costs 150 USD per month (after an arbitrary 50% discount is applied). This is so unheard of, it should cause ...

Moruga Cacao
Germany
8 months using the app
October 28, 2024

Poor service. Non functional application. Refer via email will only end in spam and does not work via authenticated domain.

We installed the app 2 weeks ago on the $79 growth plan for a campaign due on 31st

First campaign email test went to spam in every major client we used. So we authenticated the domain with our own domain and followed all instructions (changing from email in each template). ...

Bloomeffects
United States
18 days using the app
November 12, 2024

突然メールの送信ドメイン認証の機能を取りやめ、他のサービスと統合しろとアナウンスしました。
また、APP側が用意したページ遷移が動作しなくなるなど、完全性も怪しい。

LOST AND FOUND 長く愛用したい日用品が見つかるお店
Japan
9 months using the app
Edited September 29, 2020

Poor on almost every front. Let's start with the basics. Most Shopify store owners want simplicity, that's why they look at apps to have 'done the hard work' in terms of development / look / feel of a certain thing and then we can come along and plug it in to our store with hopefully little or (ideally) no fuss. So, if this is what you want then avoid this app. I'm sure they have spent time on ...

Eden Ashram
United Kingdom
26 days using the app
Shop Circle replied September 29, 2020

I'm so sorry you had a disappointing time with our app! Customer service is something we care deeply about, so I want to apologize that the service you received didn't meet ...

January 7, 2022

I have installed the app for several days, and I have sent emails to your mailbox, but I can't get your response. Why doesn't your app have a customer service window from time to time? I'm really disappointed with your app. Please contact me quickly, which has completely delayed my work for a long time

EMKE
Germany
5 days using the app
Shop Circle replied January 7, 2022

Hi there,

I'm sorry for any inconvenience you have experienced. I have reviewed your support correspondence and it appears we have replied to all of your requests to the best ...

November 6, 2019

'I'm not sure how this app is, 'Or even how it works. 'There were so many mis-communication on all levels. 'The app developer did not get back with me in a timely manner. 'I reached out to Shopify to see if someone over there could help me. 'But I was told that they would reach out to the developer so they could assist me. 'That is when I got a consistent response. 'I told the developer through ...

Fioriah Cosmetics
United States
1 day using the app
Shop Circle replied November 6, 2019

Hi Johnny,

I am sorry you've had a negative experience with our app. We pride ourselves on providing high quality customer support - we are a US based company with standard ...

May 23, 2018

I wanted to like this app, but ended up deleting it. The standard design elements (windows, buttons, text sizes, emails) look horrible, and who's got time to custom-make all that from scratch? From an app that wants to charge me up to $ 299, I expect a standard set-up with professional look & feel that is immediate plug & play. I also do not like that the app forces you to sign up with sendgrid ...

Breadvillage
United States
1 day using the app
Shop Circle replied April 1, 2019

Hello! Shopify recently implemented the ability for us app creators to respond to reviews, so I wanted to reply with a couple of clarifications in case you'd ever like to ...