Reviews (2,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.
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Irene is super helpful and fast! Thank you :)
My pleasure! Thanks for writing a review and reach out anytime you need help.
- Irene
Jon has GREAT customer service.. helped me a ton
Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!
Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa
Amazing help from Katherine to settled up our first campaign. Great service, I do recommend!
That's awesome! Thank you so much for your time today and for providing this nice feedback. :)
- Katherine
Referral Candy was so easy to set up and the team (Jessa) was incredibly helpful with any of my questions. She really went above and beyond to help and optimise my programme and her advice has worked! Highly recommend
Thank you so much for your kind words! We're thrilled to hear that you found Referral Candy easy to set up. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!
- Jessa
Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.
Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine
Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service
Thank you so much for this review. :)
- Katherine
Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!
That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah
Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.
You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene
Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you
It's what we do best! :) Again, thanks for this great feedback.
- Katherine