Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,216)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through customizable, automated referral campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, offering features like easy setup and professional templates. The ability to customize HTML and CSS, along with efficient support for domain changes and other marketing tools, is particularly valued. Customer support is frequently praised for being quick, professional, and helpful.

July 12, 2022

This integrations is great at creating referral campaigns for existing customers and being able to give an incentive to the referring party. We used this and it was good for UGC and influencer marketing.

Thermogel Body Toning Gel
United States
Almost 5 years using the app
ReferralCandy replied July 18, 2022

Thank you so much for this feedback and we are so happy to hear our services fit your needs. :)

July 30, 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Natalie Borton
United States
Over 4 years using the app
October 26, 2022

J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher

Elwing Boards
France
About 4 years using the app
ReferralCandy replied October 26, 2022

Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.

Edited December 14, 2018

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

Bear Mattress
United States
Over 3 years using the app
November 30, 2022

Still trying to get set up for this app, but the online support team on chat and email have been great. Jon, Cris, Jelson, Hannah and Katherine are just some people who have been there to support and very helpful. Hoping to get this live for our company soon.

Dai
United Kingdom
Over 3 years using the app
ReferralCandy replied December 6, 2022

We are very happy to have assited you and looking forward to seeing great results with your campaign. Please feel free to get back to us should you need assistance. :)
- ReferralCandy team

May 13, 2020

Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.

Zenit, LLC
United States
About 3 years using the app
February 24, 2020

Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!

Perky Perky
United States
About 3 years using the app
October 10, 2018

They are very responsive and Tippy helped us with the platform switch. It's not ended yet but it was helpful to have quick responses.
The only issue is that you can't connect more than one store with same ReferralCandy account.

Skyroam Shop
United States
Almost 3 years using the app
December 5, 2018

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

NaturAll Club
United States
Over 2 years using the app
Edited June 14, 2021

Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.

Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong SAR
About 2 years using the app
ReferralCandy replied June 17, 2021

Thank you for your review. We'll do our best to earn that fifth star! - Darren F.