Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,411)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting sales through effective referral programs and enhancing customer loyalty. It's praised for seamless Shopify integration, user-friendly setup, and automation features. Customizable widgets and templates fit well into websites, offering flexible rewards for small to mid-sized businesses. The app is reliable and easy to use, with a support team consistently described as responsive and helpful, ensuring a smooth experience.

October 3, 2023

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

DIY Craft Warehouse
United States
About 1 month using the app
ReferralCandy replied October 5, 2023

Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon

November 11, 2013

We looked at a number of different apps before we chose referral candy. It is a nice setup and it is one of the most comprehensive referral apps we looked at. It also has measures in place to prevent customers from referring themselves which is a nice feature. I would definetely recommend this to my friends.

IMbesharam.com
United States
27 days using the app
November 13, 2015

Good app, we don't use it a lot anymore but when we were it was great.

Lstn
United States
About 2 years using the app
August 17, 2016

Easy to work with the team. They are quick and responsive to your needs.

Seektheuniq
Singapore
Over 1 year using the app
January 31, 2017

We began using Referral Candy and so far are happy with the app. Set up is pretty simple and I find the UI to be intuitive and easy. We haven't seen a huge impact to sales yet, but we've just soft launched, so am hopeful this will pick up once we begin promotion in earnest. Just want to say that where Referral Candy team has shined the most for me is with customer service. Benz in particular has been a HUGE help, and responded almost immediately to any and all inquires I've had regarding set-up and use of the app.

Vim Vigr
United States
3 months using the app
March 27, 2017

This app is working great so far! Excited to see what it can do for us as we are still on the free trial. Friendly and helpful staff.

Bloomdailyplanners
United States
3 months using the app
May 31, 2018

The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with

Fidobiotics
United States
4 months using the app
Edited August 31, 2018

Nice app, nice people behind the service. Tippy is helping me setup my program

Trvltq
Netherlands
2 days using the app
November 14, 2018

We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.

MemoryStitch
United States
26 days using the app
December 5, 2018

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

NaturAll Club
United States
Over 2 years using the app