Referral Candy & Affiliate , 2,044 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to create customizable referral campaigns that integrate seamlessly with other Shopify apps. Many commend its sleek email templates, intuitive settings, and excellent customer support. Some have reported an increase in revenue and return on ad spend after using it. However, there are suggestions for improvements in the user interface and requests for more language options.
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It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.
Dwight from the customer service team was very helpful and quick to respond with the details. This is also valid for the rest of the customer service team. They asked me with all the questions I had. The app is useful and you can customize the templates with your own language etc. but for a small company like us a little bit too expensive at this point of time. I would prefer if it was just a monthly cost besides also adding a commission for them.
The customer service, Tom was very helpful. He explained things well and were very willing to help!
I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.
So far so good! The app is simple and the support has been great. Tomas K from Referral Candy has been helpful throughout the set up process, and has offered detailed advice the whole way through.
Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!
Nice app and good support, some things look unclear at the start but once set up it works very well. Also special thanks to Mardie for the great support!
Thanks for the review! If there's anything that is still unclear, we're always here to help! - Mardie
Easy to work with the team. They are quick and responsive to your needs.
we are just getting started with referral Candy, so I am not sure how we like the functionality yet, but the support has been first rate. Derek was happy to get on a screen share with me to walk me through the basic setup and help us get it launched. very helpful and quick to respond.
The guys helped us rectify our issues and has been working well since. Keep up the good work and improvements
Thanks for updating your review - we'll work hard to earn that fifth star!