Reviews (2,141)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

Edited November 2, 2018

Great app that has proved to be very beneficial with increasing sales. Derek Benito is our point of contact and he is very knowledgeable, responsive, and helpful.

The Ollie World
United States
About 6 years using the app
January 10, 2019

Wish this app had a few more features, but it has enough to get the job done. The support team is very helpful and responsive. Benz helped me set up the app as well as answer all my questions regarding Referral Candy.

Gemio
United States
Almost 6 years using the app
Edited August 29, 2023

We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design.

Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)

LYKON
Germany
Almost 6 years using the app
ReferralCandy replied February 6, 2023

Yes, we are always here to help our dear merchants. Thank you so much for an awesome feedback! :)
- Cris

March 14, 2016

Love it - simple to use and manage and has been a great revenue driver for us!

Mizzen Main
United States
Almost 6 years using the app
September 24, 2020

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Playbook Products
United States
Almost 6 years using the app
July 23, 2019

Tippy Destacamento was a huge help to us getting things off the ground. He took his time to walk us through everything we should know and just proved very valuable to our company. Made learning Referral Candy so much easier and that level of support will keep us around for a long time!

LoyalHana
United States
Almost 6 years using the app
November 29, 2018

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Tweak Slumber
United Kingdom
Over 5 years using the app
May 3, 2018

Tippy was absolutely great helping us get into our account, update things, and assist with our coupon setup. I really appreciated that he kept in touch during my busy schedule and made sure we got things work out!

Hyperbiotics
United States
Over 5 years using the app
November 29, 2016

Incredibly powerful platform with fantastic customer support to help getting launched properly with best practices. DO NOT proceed with activating your campaign fully without going through the very helpful onboarding call with a ReferralCandy rep!

Higherhangers
United States
Over 5 years using the app
Edited September 22, 2017

Great products and service. A big thanks to Bryan, he made the integration so smoothly and seamless. Excellent customer service, which is huge in this day and age. I strongly recommend ReferralCandy.

Moov Store
United States
Over 5 years using the app