Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,184)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

March 20, 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
United States
8 months using the app
September 23, 2016

Super support from Karen today. She helped me get through the last hurdles before going live. I am excited to get things rolling. Thanks again, Karen!

Bully Style
United States
8 months using the app
November 30, 2022

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

LUSH & DEW
United States
8 months using the app
ReferralCandy replied December 6, 2022

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz

November 21, 2023

Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!

coofandy
Hong Kong SAR
8 months using the app
ReferralCandy replied November 27, 2023

Thank you so much and it was a pleasure to have assisted you today. :)
- Ines

October 27, 2021

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Vibe
United States
8 months using the app
ReferralCandy replied October 27, 2021

Thank you for five stars! Reach out any time! - Dwight

February 3, 2023

Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.

8dio.com
United States
8 months using the app
ReferralCandy replied February 6, 2023

We are so happy that ReferralCandy is working great for you! And thank you for this review by the way. :)
- Cris

June 4, 2019

The app is easy to use and setup, providing great analytical tools to see how well your referral scheme is performing against industry averages. The support team is also very responsive and actively seeks to provide guidance - a special thank you to Jon for his ongoing support.

BOXRAW
United Kingdom
8 months using the app
November 24, 2021

Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!

Mother Root
United Kingdom
8 months using the app
ReferralCandy replied November 24, 2021

Thanks so much for the feedback! If you need help again, just let us know - Cris

September 24, 2021

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Garden Street Gin Club
Australia
8 months using the app
ReferralCandy replied September 24, 2021

Thanks for your kind review! I'll be sure to let Jelson know! - Tom

July 26, 2023

I saw a lot of articles on ecommerce blogs recommending Referral Candy and decided to give it a try. So far I like how easy it is to create a referral campaign: I chose my referral rewards, added some images to the email and pages, customized some text, activated the post purchase widget and launched it. The only thing I'd add to this is that I wish they had even more multi-language support, it would be better if they could add it.

I like the fact that it's now working pretty much by itself and my customers are being invited to join the program through email and popup. It's nice that it also integrates with other apps I already have installed on my store. I'm also thinking about maybe selling some of my products on subscriptions in the future so it's good to know that it integrates with many of the subscription apps on Shopify, as I haven't decided which one I'm going to be using yet.

The customer support team was also super helpful as I had a couple of questions while I was setting up the account, and they got back to me super quickly and was able to solve my doubts.

Kompass
United States
8 months using the app
ReferralCandy replied August 9, 2023

Thank you for choosing to be with ReferralCandy! We really apprecitae it. :)