Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

March 19, 2020

Thanks to Derek, I completely understand how the system works. Awesome strategy, and great customer service. Definitely recommend.

Pad Delux
United States
8 months using the app
November 14, 2019

Just finished speaking to Referral Candy's Tippy and he was great at helping us navigate all the questions we had and pointing us to the places and resources we needed. Very happy with Referral Candy's customer service so far!

The Skin Deep
United States
8 months using the app
December 3, 2019

Great help from Tippy, getting my account logins sorted out, after we created several new ones, for our international stores.

Colorful Standard INT
Denmark
8 months using the app
July 18, 2023

So far I'm on the trial version but everything seems to be working great and the customer service is amazing, they're very quick in their replies and very thorough with their help. I had the pleasure to talk to JC who answered all my questions in the utmost detail and provided me with the help that I needed.

Couleurs de Noir
Belgium
8 months using the app
ReferralCandy replied July 19, 2023

Customer satisfation is our utmost priority, and thank you so much for appreciating it and posting a feedback. :)
- JC

May 22, 2019

Great after sales service,it's a nice app,great support.apparently the minimum is 100 chars here, haha

Pimax Technology
United States
8 months using the app
May 24, 2017

Folks,

You've officially become the most impressive service providers I've seen in a long time in helping us get set-up for our program.

Referral Candy is just Dandy!

Garry
CEO at LooBlade (Spyglass Innovations)

Looblade
United Kingdom
8 months using the app
September 4, 2018

Fast and solution-oriented support, great app. Recommended !

Vgenstore
Germany
8 months using the app
June 12, 2020

The support team is great and quick to respond! Karen was a huge help in answering my questions, and then she went above and beyond by making suggestions to improve our referral program. She even helped design a thumbnail that displays our brand when customers share the link on social media!! Thank you to Karen and the Referral Candy team!

Topos
United States
8 months using the app
January 22, 2020

Great app with amazing customer service, Benz was very helpful and whenever I get a question they are always so fast to reply! Recommended!

MrKnuckle™
United States
8 months using the app
March 5, 2021

Very thankful for Derek for his help setting this up! The process was a bit confusing as there were many steps, but Derek was very responsive and answered all of our many questions. Would not have been able to set this up without him! Excited to see how it goes once we fully launch the program.

Merlette
United States
8 months using the app