Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

September 2, 2022

The tool is great although it is not as friendly if you have to set it up in another language that is not English and the process is a bit tedious. The support was great though, Jon helped me out with the issues I had and got me back on track. So shoutout to Jon. Looking forward to seeing what results I get from the app.

ona
Mexico
7 months using the app
ReferralCandy replied September 7, 2022

Glad to have assisted you with your concerns. Thanks for writing an awesome feedback as well. :)
- Jon

January 11, 2017

Great service and great customer support!

Furbo Jp
Japan
7 months using the app
March 9, 2016

Ferry was amazing at walking me through the process and explaining every bit of detail how ReferralCandy works. With his help, we're getting more referrals on daily basis as well as sales. 5 Star!! :) Thank you for great customer service and tech support.

Nina B Roze
United States
7 months using the app
May 17, 2019

Jon was super helpful in helping us get some extra data about our referral program that isn't immediately accessible from the dashboard. He was very responsive and overall the customer service has been great!

Last Brand
United States
7 months using the app
April 6, 2021

We recently launched our Referral Candy program and had some confusion about the back-end settings. Karen was very attentive and helped me quickly sort out the issues we were having. She spent time sending customers their discount codes and making sure we were set up from here on out. Thank you again, Karen!

MUNICIPAL
United States
7 months using the app
May 2, 2023

Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.

BingCases
United States
7 months using the app
ReferralCandy replied May 4, 2023

You were also a delight to work with. Look forward to seeing great results in your campaign.
- Cris

February 23, 2022

Nice apps and customer team Benz is very nice. hoping it will get more features cause I dont wanna change so frequently.

Popvil
China
7 months using the app
ReferralCandy replied February 23, 2022

Thank you as well and it has been a pleasure assisting you today. - Benz

Edited June 26, 2016

We've had nothing but a great experience with ReferralCandy. It is powerful and unbelievably customizable. Going with ReferralCandy for our referral needs was a no-brainer, because it integrates beautifully with ReCharge, the app we use for recurring billing (which is also a five star app with impeccable support). Thanks you, ReferralCandy!

Shearclub
United States
7 months using the app
November 27, 2018

I downloaded the app and a guy named Tippy helped me. Excellent and courteous service answered quickly and patiently.

tuly
Italy
7 months using the app
October 4, 2023

Great service! Innah knew exactly what we needed help with!

Escents
United States
7 months using the app
ReferralCandy replied October 23, 2023

Awesome! Thank you so much for writing this review. Let us know anytime you need help.
- Innah