Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

December 23, 2021

Very good plug-ins and excellent customer service. Then I hope the technical support of the technical team can be more in place. In that case, the plug-in will be more perfect

EMKE
Germany
7 months using the app
ReferralCandy replied December 23, 2021

We're glad Caye was able to help! - Tom

Edited August 3, 2022

Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.

Travel Buggy
Canada
7 months using the app
ReferralCandy replied January 18, 2022

We're so glad to hear your feedback! If you have any concerns, just let us know. - Valerie

May 28, 2020

Even though we are still checking this app out to see if everything works for us, the staff is very helpful. Karen helped me today to figure out how to integrate referral candy with Klaviyo.

Tales and Tails GmbH
Germany
7 months using the app
August 24, 2021

Excellent customer support. They swiftly helped me setting up and customizing the application to my webshop. I would really recommend referral candy.

Our Icons
Netherlands
7 months using the app
ReferralCandy replied August 24, 2021

Thank you for five stars! Reach out any time! - Jon

January 6, 2021

I communicated with Lorraine regarding some questions on the widget and she was helpful! I'm still working on set-up and understanding all of the potential changes we can make as well as what that will look like on the customer side.

LoveSeen
United States
7 months using the app
April 5, 2022

Super service and great product. Amazing customer support by JC helping with installation and customisation.

Brite
United Kingdom
7 months using the app
ReferralCandy replied June 1, 2022

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - jC

November 2, 2018

I've been looking for a referral app that would allow me to show a post-purchase pop to customers and make it easy for them to refer their friends. I tested a different app for over a week and got slow responses from their team, and the responses I did get were not thorough at all...then I found this app, and not only are the capabilities much more in line with what I was looking for, but support has been great - Derek Benito was extremely helpful and answered my questions quickly and thoroughly. I'm just getting started with Referral Candy, but the onboarding experience and capabilities are solid so far.

Dry Rub
United States
7 months using the app
August 20, 2021

Super Smooth, Easy to user and just works. Great Support as well - we were able to scale this feature very quickly with their inputs on how to get the maximum out of the app.

Waffle House
India
6 months using the app
ReferralCandy replied August 23, 2021

Thank you very much for the awesome review! If you have any concerns, just let us know - Derek

April 10, 2018

This app gives full customization page and works really well. Thanks for great support.

Sugarlybox
United States
6 months using the app
April 23, 2020

App works really well and very easy to set up. Jon gave us some help on the fraud protection side which was very reassuring and seems to work well to protect the seller.

Hugs & Co.
United Kingdom
6 months using the app