Referral Candy & Affiliate , 2,132 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.
Refine
-
By rating
Just got off chat with customer rep - Cris. She was so quick to resolve my problem obviously knows her stuff. She even went beyond and above to ensure i was more than please with the app. I rarely write reviews but she sure deserves an acknowledgment of her good work. Moreso the app is so easy to use and only app that could give me the customization i needed for a referral program.....i love the app and customer support was top notch.
Assisting our merchants is our top priority, and we also thank you for writing a wonderful feedback about our services. :)
- Cris
Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.
We're very happy to have assisted you launch your referral campaign. Please reach out anytime you need help. :)
- Lorraine
I had hard time integrating ReferralCandy with Shopify. Specifically, it was my Klaviyo part. JC asked for my screen record and precisely pinpointed which step I missed. It was a prompt response and a swift resolution. I went on finished my set up. I am very happy with JC's support!
Pleasure is all mine. Thank you so much for your time and patience today, and for writing an amazing feedback about our support and app. :)
- JC
Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!
Thanks as well for your time and for writing this review. You may reach out anytime you need assistance. :)
- Irene
Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours!
My pleasure to have assisted you with your concern. Thank you as well for this review. :)
- Innah
Innah was the best- thanks for the rapid, clear instructions!
You are most welcome, and thanks again for this review! :)
- Innah
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :)
- Katherine
Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!
It was my pleasure assisting you with your concerns. Thank you!! :)
- JC
Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!
We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :)
- Ines
Cris from Referral Candy has been of amazing assistance getting our domains live with ease! Highly recommend this app and Cris!
You were such a delight to talk to as well. Thanks again for writing this review. :)
- Cris