Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

June 10, 2020

We have just signed up for a one month trial. I have just finished an induction with Benz who was most helpful. Thank you Benz. Looking forward to lots of referrals.

Goodness Grains Gluten Free Bakery
Ireland
6 months using the app
January 29, 2020

We're using Referral Candy to launch our latest referral program. Super simple set up and configuration. The only gotcha during our integration testing was that the fraud prevention was catching our self referred orders, but I guess that's a good thing :). Their support was super responsive and Karen helped me understand exactly what was going on and aided me in placing a successful test order.

Knack
United States
6 months using the app
December 13, 2021

Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!

Apothia
United States
6 months using the app
ReferralCandy replied December 13, 2021

Thanks so much for the review! Reach out any time! - Mardie

February 28, 2023

Great customer support experience. JC really helps solve the issue, hope we will have a good coporation later.

Shokz
United States
6 months using the app
ReferralCandy replied March 2, 2023

Thank you the review! I'm happy to have solved the issue for you. Hit us up any time if you have questions. - JC

December 19, 2018

I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)

Cubo AI智慧寶寶攝影機
Taiwan
6 months using the app
January 29, 2021

Excellent client service, thank you Tom K. !!! However, some of the features are not translated into French (ex: the widget) which makes it incomplete to use in French language :(:( It would be great if this could be taken into account and improved.

Les Candides
France
6 months using the app
July 6, 2022

Needed help with support to get things started but their support team was great - very helpful and responded quickly.

Amberjack
United States
6 months using the app
ReferralCandy replied July 12, 2022

My pleasure! Let us know anytime you need help. Thank you again for the review.
- Vino

Edited April 15, 2021

I'm still working on launching our referral program, but so far the support from JC and Lorraine on the RC team has been very helpful! Happy with the app and support so far.

Wish Wholesale
United States
6 months using the app
September 15, 2022

Referral Candy is great. We just start using it, but it has basically everything we need. The only thing is that the referral widget (the little gift icon) is a bit too small to notice. We really love the landing page (embedded widget) and it can be added to our navigation to increase impressions. Customer support is super helpful & responsive. Thanks Benz & JC for helping us out!

Kyoku Knives
United States
6 months using the app
ReferralCandy replied September 16, 2022

We are so happy that you're enjoying our services and we're excited to see great results from your campaign. :)
- Benz and Jc

February 2, 2023

Our brand signed up for Referral Candy and had so many questions about navigation, implementation, and set up – however Jon was so amazing in answering our questions with ease and supporting us every step of the way! He's been absolute great at responding to our emails and chat. Amazing service and look forward to seeing the results from the program!

Eva NYC
United States
6 months using the app
ReferralCandy replied February 2, 2023

Hi! I'm grateful for the appreciation. I'm happy to have answered your questions and this review inspires me too - Thanks! - Jon