Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

May 12, 2023

Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!

SANVT
Germany
5 months using the app
ReferralCandy replied May 17, 2023

We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :)
- Ines

March 27, 2018

I am happy with this app, it's very easy to use! Tippy has been incredibly helpful and is always happy to assist me when I have a query. He has helped me previously with a paypal issue and today he helped me through a skype call where I was able to learn and understand my campaign better and help a customer with her referral. Thank you.

Fiyah Jewellery
United Kingdom
5 months using the app
October 6, 2017

Adam at support team is incredible. Extremely helpful and patient with our questions and even took the initiative to offer support in areas where we least expected they would.

Sourcecollections
Singapore
5 months using the app
April 17, 2020

I haven't published my referral program yet, but I can say the user interface is easy to use. Also, Referral Candy has a great, very efficient, reactive and friendly user support! Thanks!

Springco
France
5 months using the app
May 8, 2020

Derek was very informative and he was able to guide me through the process of how to run campaign in a very easy and explanatory way.

Thank you!

GLO24K
United States
5 months using the app
March 25, 2021

Super responsive customer service - Adam has always been on hand to help with our set up. We had a lot of questions to do with our setup and we've always got quick answers. Overall, referral candy has been a great solution for us

GRUBBY
United Kingdom
5 months using the app
August 2, 2021

Great customer service, hit me up in a couple of minutes. great service and easy to use. overall i am happy with the experience

smoothmyballs
United Kingdom
5 months using the app
ReferralCandy replied August 4, 2021

Thank you for five stars! Reach out any time! - Jon D.

October 16, 2020

Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.

V THE LABEL Jewellery AU
Australia
5 months using the app
July 11, 2022

Getting started with a complex setup with Klaviyo and Shopify was super easy thanks to the amazing support team and especially JC! Thank you so much, looking forward to seeing the results.

The Real Cereal Company
United States
5 months using the app
ReferralCandy replied July 12, 2022

We are also looking forward to seeing great results on your referral campaign. Thank you for reaching out to us today and let us know anytime you need help. :)
- Jc

March 4, 2019

Spoke to Tippy Destacamento, he explained everything so clearly and helped us out very quickly. Thanks to him I am now a referral candy expert.

Vitybox
United Kingdom
5 months using the app