Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

January 31, 2022

The APP has been working great for our store. Also their customer service has been great whenever we had an issue.

FMF Racing
United States
6 months using the app
ReferralCandy replied February 1, 2022

Thank you so much for the review! - Jon

Edited January 5, 2023

Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet.
Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.

Joie Designs
Canada
6 months using the app
ReferralCandy replied January 18, 2023

Thank you for the review! Let us know if you need assistance! - Katherine

November 21, 2022

Excellent customer support. The app was simple to configure and works well with no issues. My only suggestion would be have the app create its own folder for the coupon codes

Don Pablo Coffee
United States
6 months using the app
ReferralCandy replied December 12, 2022

Thank you for review and the suggestion! We appreciate it!

September 23, 2020

Lorraine from RC has been very helpful in transferring our account from one store platform to another.

BelleDerm SkinCare
United States
6 months using the app
May 18, 2021

Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you

Koy Clothing
United Kingdom
5 months using the app
ReferralCandy replied May 20, 2021

Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.

May 23, 2019

Customer Service via this app was great. Karen helped me. I had a ton of questions and she was able to answer all. The app itself may not be right for us, but was fairly easy to set up.

Bravado Designs Europe
Canada
5 months using the app
January 19, 2022

Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!

Lykke Kaffegårdar
Sweden
5 months using the app
ReferralCandy replied January 23, 2022

Thanks so much! Glad I could help. — Val

November 24, 2020

Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.

Boom Shankar
Australia
5 months using the app
January 11, 2017

Karen has been an awesome rep. She is very responsive and helpful. My only complaint with RC is that the only payment option is paypal. That is very limiting for a lot of customers. Please add more payment options!

Rocketiaq
United States
5 months using the app
August 22, 2020

We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services.

Thanks & Regards
Satopradhan Vision team

Satopradhan
India
5 months using the app