Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.

November 16, 2023

Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!

Pops Authentic
United States
About 1 hour using the app
ReferralCandy replied November 20, 2023

Thanks as well for your time and for writing this review. You may reach out anytime you need assistance. :)
- Irene

November 16, 2023

Support team (JC specifically) was very helpful in guiding me through how to set up my program how I wanted!

Brick
United States
About 1 hour using the app
ReferralCandy replied November 20, 2023

Pleasure is all mine. Thanks again for this review and hope to see great results on your referral program.
- JC

January 23, 2024

アプリケーションの内容にはとても満足しています。
紹介制度を手間を掛けずに実装できます。
完全に日本語化しきれないところがありますが、概ね満足です。
また、サポートの対応にもとも満足しています。
英語でのサポートなので、Goolgle先生を駆使してのやり取りですが、こちらのペースに合わせて的確な回答、解決策をしてくれました。Crisありがとう。

TENSAYオンラインショップ
Japan
Over 1 year using the app
ReferralCandy replied January 25, 2024

どうもありがとうございます! フィードバックをお待ちしております。
- Cris

December 11, 2023

Innah was the best- thanks for the rapid, clear instructions!

Premiumsupps
Australia
34 minutes using the app
ReferralCandy replied December 13, 2023

You are most welcome, and thanks again for this review! :)
- Innah

November 15, 2015

Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends.

App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.

Brodetest
United States
Over 8 years using the app
Edited November 5, 2018

Lorraine offered great support and wonderful suggestions to improve our use of referral candy. thank you!

Faherty
United States
Over 8 years using the app
September 4, 2018

Very helpful support! We were able to walk through the issues and resolutions easily. Thanks!

Bastide Us
United States
About 8 years using the app
March 3, 2017

The App runs great and gives good reporting and follow up options. There are some slight tweaks that would needed but nothing that should reduce my star review. Customer service has also responded quickly and taken care of all my needs quickly as well.

Heydudeshoes
United States
Almost 8 years using the app
February 27, 2023

Great customer support experience. Ines was wonderful at helping me resolve my issue quickly. Thank you Ines!

SafeSleeve
United States
Over 7 years using the app
ReferralCandy replied March 2, 2023

Thank you for your kind words! I'm always happy to assist. Feel free to reach out any time you need assistance. - Ines

June 26, 2018

Jon was extremely helpful, he took the time to tell me how to fix a major issue that was causing a ton of frustrating for us and our customers.

Helenficalora
United States
Over 7 years using the app