Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

July 16, 2018

Tippy is the best! He spent ALL DAY in the chat with me in order to solve my VERY unique issue! His customer service can't be beaten! :)

Pur Attitude
United States
4 months using the app
January 19, 2023

Overall good experience with the app so far, it's early days but the customer support has been very good. I received quick and efficient service from Benz.

BackPainHelp
United Kingdom
4 months using the app
ReferralCandy replied January 20, 2023

I'm glad I was able to assist! Reach out to us any time if you need assistance! - Benz

May 24, 2022

We've just installed this app and had some great support from the Referral Candy team in answering any questions we had on how it all works. Katherine in particular was extremely helpful and responsive in their inapp chat.

Bloom Jersey
United Kingdom
4 months using the app
ReferralCandy replied May 31, 2022

You are welcome! Thanks as well for writing a review. :) Please reach out anytime you need help.
- Katherine

October 29, 2020

We use the app together with Klaviyo and it works perfectly fine. The support is very good. I can refer Referral Candy ;)

HAKUMA
Austria
4 months using the app
Edited April 26, 2019

The app is very easy to use and all is automatic. This is great for increasing your ROI! Also, the customer service representative called Jon Derek, is very helpful, they know exactly what you need (y)

Super Homegoods
United States
4 months using the app
January 28, 2020

we're just getting started, but evaluated a bunch of apps in terms of both price and bang for the buck and this one won out. oh, and Benz is a star! Cheers

Bloomist
United States
4 months using the app
April 22, 2021

Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!

E-Optician by Objectt Optik Co. Ltd.
Hong Kong SAR
4 months using the app
ReferralCandy replied April 23, 2021

Thank you for the five stars! Reach out any time! - Dwight.

Edited September 19, 2017

Easy to use and great support team. Thanks for all the help!

Miatango
United States
4 months using the app
October 23, 2020

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!

THE PINKK BOUTIQUE
United States
4 months using the app
October 5, 2020

The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.

Collective Laboratories
United States
4 months using the app