Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

Edited December 6, 2019

Jon D. and Lorraine were super helpful in troubleshooting some challenges we were having just before our product launch. Very responsive. Thank you. Excited to use the app and drive sales....

Calvos
United States
4 months using the app
July 26, 2017

I've heard great things about ReferralCandy, however I've yet to really dive into using it, so this review is more in reference to the customer service. I've contacted the company a couple of times and always received really great customer service. I can tell that they are really focused on customer satisfaction and are super responsive. Really refreshing. 5 stars for superb customer service!

Fierce Dealz
United States
4 months using the app
June 15, 2013

If you're not using Referral Candy, thats a shame.

Anyone who has ANY margins in what they sell should use Referral Candy. Whether you're selling a: service, consultation, product, coaching- it doesn't matter. You'll instantly help grow your store organically.

The product is simple to use. The support staff has been awesome, and I've only scratched the surface of how powerful this product truly is.

Highly, highly recommended.

Education Magazine
United States
4 months using the app
May 8, 2018

Super fast customer service and easy backend! Fully customizable and now also in German! Perfect :)

Anita Hass
Germany
4 months using the app
Edited February 25, 2021

Great Customer service! JC was super helpful and patient. I am excited to try this out when I launch my site in a couple of weeks.

FIX LINENS
United States
4 months using the app
November 3, 2021

Lorraine gave me outstanding customer service today when I had some questions after my 30 day trial ended. I have decided to go with the paid plan as a result.

Mannequin Madness
United States
4 months using the app
ReferralCandy replied November 3, 2021

Thanks so much for the review! Reach out any time! - Lorraine

May 19, 2023

JC was so helpful! I couldn't figure out how to make this worth doing but he definitely helped me make it all work out with the ideas that I had initially upon downloading it. So much appreciation for his kindness and patience!

GLAMISIMA
United States
4 months using the app
ReferralCandy replied June 9, 2023

Pleasure to have assisted you with your queries. Please get back to us anytime you need help. :)
- JC

Edited April 21, 2020

So far so great! Fast customer service and the system seems to give you all the flexibility and customization that is needed to accomplish what you want!

The F2T Box
United States
4 months using the app
August 12, 2019

Jon's support was quick, kind and very efficient, allowing our brand to set up a referral program that suits our needs and valuing a long-term relationship. Much appreciated!

HD Mask USA
United States
4 months using the app
May 12, 2017

KAREN WAS AWESOME - Very glad to have her help me!

Enp Coffee Co
United States
4 months using the app