Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

August 16, 2021

Great support by Jon Dolor! Very dedicated to helping us to run our first referral program in the most effective way.

CLARRI HILL
Canada
4 months using the app
ReferralCandy replied August 16, 2021

Thank you for your kind words. Jon will be delighted to hear it! - Derek

Edited December 14, 2018

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

Bear Mattress
United States
Almost 7 years using the app
August 2, 2018

We had a great experience getting help from Tippy to get our account set up. We haven't activated the account yet, but would highly recommend just based on the customer service!

Crutchcards
United States
4 months using the app
April 14, 2022

Perfect app. Customer service is even better. Jelson is genuinely one of the best service persons I've ever dealt with top-notch customer service. my rating is for customer service rather than the app.

Taste Ireland
Australia
4 months using the app
ReferralCandy replied June 1, 2022

Thank you for your kind words! I am absolutely delighted to know you're happy with the customer service I provided - you deserve top-notch customer service! - Jelson

November 10, 2021

Benz assisted us for around 6 hours over chat and zoom call trying to figure out how to implement the referral link into the new Klaviyo. We're very grateful for her help and patience.

POJ Studio
Japan
4 months using the app
ReferralCandy replied November 10, 2021

We're glad Benz was able to help! - Tom

December 8, 2021

Mardie really helped me out achieve my goals and had answers for all my questions! Really good customer support!

Good Protein FR
Canada
4 months using the app
ReferralCandy replied December 8, 2021

Thanks so much! Glad I could help. — Mardie

July 18, 2018

Great customer service, they're on hand to help and make sure you get the most out of their great platform

Thecottonstory
United Kingdom
4 months using the app
May 27, 2022

We recently integrated the app with our store. Benz from the support team helped to quickly resolve my concerns. Great support I would say, thanks!!

MIXE.STORE
France
4 months using the app
ReferralCandy replied May 31, 2022

Thanks for choosing ReferralCandy and it has been a pleasure of mine working with you.
- Benz

April 8, 2022

Brilliant Customer Service. Super quick and efficient. In less than a minute, my problem was sorted. Thanks a lot.

Naturecan PT
United Kingdom
4 months using the app
ReferralCandy replied June 1, 2022

Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team

October 24, 2018

I have had fabulous support operating this app-- the help I got was easy to access and extremely helpful, Derek B was the best!

LOLA Y TULA
United States
4 months using the app