Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

March 8, 2019

Tippy was amazing! He stayed 30 minutes after his shift just to walk me through some simple questions. He exemplifies what customer service agents should be and could be the role model for the entire department!

Bulu Box
United States
4 months using the app
February 17, 2016

Karen was very helpful with giving me the information I needed. The app seems to be working well - still waiting to see if i will get referral traffic.

Affordable Leather And More
United States
4 months using the app
February 4, 2019

They have wonderful customer support! Tomas helped me customize our app with quick and clear answers. I definitely recommend working with him!

Stix
United States
4 months using the app
Edited December 19, 2018

I didn't know how to set properly the app in order for my store to benefit from the whole spectrum of possibilities taht ReferralCandy offers, hopefully Derek took the time and kindly helped me for several days and now it works perfectly!
Thanks a lot!

My Holy
France
4 months using the app
August 3, 2020

Dwight helped me with unlinking my Klaviyo account. I appreciate what you all at Referral candy. Keep it up Dwight!

KH DISTRIBUTION
United States
4 months using the app
December 15, 2020

Huge thank you to Lorraine who helped me setting up our account and offer and supporting me along the process. Highly recommended!

Sympli
Canada
4 months using the app
February 12, 2021

Karen was lovely and really useful in helping me set up my referral post on my website from changing the colour of my button and including link for my imagery

Okiki Skincare
United Kingdom
4 months using the app
December 21, 2017

Very helpful tech support when I had questions!

Purelyalpaca
United States
4 months using the app
October 29, 2019

Really easy to use and very helpful support team. Results are also clear and trackable on the dashboard. Would definitely recommend.

Jean Patrique Professional Cookware
United Kingdom
4 months using the app
January 31, 2022

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

Lanolin Beauty International
Australia
4 months using the app
ReferralCandy replied February 1, 2022

Thank you for the kind words. I'll be sure to let JC know! - Tom