Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.
Thank you for the review! Assisting you was a pleasure :) - Karen
Dwight was amazing! Just started using this app, and he answered our questions/clarifications fast! 5 star for customer service!
Benz @ ReferralCandy did a great job of explaining the app after I had tested it out for a few days and showed me some extra features that I didn't know about. Definitely going to be taking advantage of the features with our website. Excellent customer service so far!
The support team is very responsive and very helpful. The service itself is also very good, with flexibility in designing rewards and editing each page.
The pleasure is mine! We are grateful for this positive feedback about our services and how I have supported you with your concerns. Please reach out anytime you need help. :)
- Jon
Great customer support by Lorraine - 10 out of 10.
You were such a delight to talk to as well. Thank you so much again for this review.
- Lorraine
Lorraine was very helpful in answering our questions regarding initial referral emails and reminders! Great app and even better customer service.
Thank you for the kind words. Reach out any time! - Lorraine
I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.
Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!
Good Referral App. It was easy to setup. We went live with a referral program in just 10 mins. The support team is also friendly and prompt. Love the app.
We're glad Caye was able to help! - Derek
Lorraine was very patient and quick in answering several urgent questions I had - thanks so much for all your help!