Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

September 1, 2023

I'm new to all of this and the folks at Referral Candy make it easy!

Boundless Robotics
United States
25 days using the app
ReferralCandy replied September 5, 2023

Thank you and you have been a delight to talk to as well. Please let us know anytime you need assistance. :)
- Katherine

July 29, 2023

Innah was super helpful and sweet.
She helped us set up our first referral program through Klaviyo and Referral Candy!

DANIELLA SHEVEL
United States
6 days using the app
ReferralCandy replied August 9, 2023

You were also a delight to work with. Glad to have assisted you with your concerns. :)
- Innah

May 10, 2023

Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!

InnrState
United States
3 months using the app
ReferralCandy replied May 17, 2023

You were a delight to work with as well, and thank you so much for writing a review. :)
- Jon

July 14, 2023

Excellent customer support! JC has been supporting us since the beginning, from the implementation and setup until the pick up of the program! thanks JC!

Revibe KSA
United Arab Emirates
About 22 hours using the app
ReferralCandy replied July 19, 2023

Thank you so much for this review. Please reach out anytime you need help. :)
- JC

May 23, 2023

Fast support, great functionality. I'm very thankful that they don't force u to use a widget. By far the best referral app i found so far.

Understatement-dev
Sweden
2 days using the app
ReferralCandy replied June 9, 2023

Thank you so much for writing an amazing review, and thanks for reaching out to us so we can help resolve your concerns. :)
- Lorraine

September 13, 2023

Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.

Silk On Me
Netherlands
14 days using the app
ReferralCandy replied September 14, 2023

You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa

May 9, 2023

Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :)
Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.

ShaveSafe
Denmark
3 months using the app
ReferralCandy replied May 9, 2023

Thank you sooo much for writing a review. Please reach out anytime you need help.
- Lorraine

May 16, 2023

JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.

Hachi Shears
United States
About 1 hour using the app
ReferralCandy replied May 17, 2023

I'm here for you anytime! :)
Thank you so much for this review.
- JC

September 20, 2023

该应用非常容易使用,并且Irene对问题回复也非常迅速,不用担心不会使用,非常容易上手!

YOLANESS
United States
6 months using the app
ReferralCandy replied September 21, 2023

Thank you so much for writing a review and for finding our services easy to set up and use. :)
- Irene

Edited July 3, 2023

Ines was very fast and helpful when I needed support and the GUI is very comprehensible. Overall very pleased so far!

activé FiberShake
Hungary
9 minutes using the app
ReferralCandy replied July 11, 2023

We're so glad to hear that! Thank you so much for writing a great feedback about our services. :)
- Ines