Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing through effective referral programs. It's user-friendly, allowing easy setup and management of campaigns with customization options for emails and pages. Features include a post-purchase widget and integration with Shopify subscription apps. Merchants value the minimal maintenance required and the responsive, helpful customer support that offers design and optimization tips.

February 10, 2020

Great app and great service! Followed up and made sure I was taken care of too. If you're thinking about using this, try it out.

Photobooth Supply Co.
United States
Almost 5 years using the app
April 1, 2022

Cris from the customer support team was a great help and had a fast solution for our problem. We are pretty happy with referral candy so far.

MADAME KUKLA
Austria
Almost 5 years using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Cris

July 30, 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Natalie Borton
United States
Almost 5 years using the app
Edited August 3, 2018

Jon at ReferralCandy was very helpful and answered all of my questions in a timely manner, and offered help with everything I asked him.

Luckytacklebox
United States
Almost 5 years using the app
July 21, 2014

Easy to set up. Still trying to figure out how to limit referral discounts so that onky the referrer see it. Other than that the sysstem works well for referring.

Wellafide
United States
About 3 years using the app
June 4, 2018

Amazing customer service! Tippy answered my questions in a clear and prompt manner It was super easy!

Emma Chloe Us
United States
Almost 5 years using the app
September 4, 2015

We are using this app for our store and it's working great so far. It's really easy to install and runs in the background. Our customers and us are loving it. Thank you!

Premier Estates Wines
United Kingdom
Almost 5 years using the app
August 2, 2018

Top Support, App looks good, lets see how effective it is..

Qimiq Online Shop
Austria
Almost 5 years using the app
July 19, 2021

Katherine did a phenomenal job helping me today. I used the Referral Candy chat feature to get in touch with someone and within minutes, Katherine was able to solve my problem and suggest a hugely helpful tip to increase our company's exposure on social media. Super helpful and very attentive. Highly recommend!

Local Urban Bites
Canada
Almost 5 years using the app
ReferralCandy replied July 26, 2021

Thanks so much for the kind words, we think Katherine is awesome too! - Bryan B.

October 29, 2020

Karen, contrary to the meme of the name these days, was a great person to work with and answered multiple questions for our company and help us to get back on track quickly. 10/10 would recommend.

Player One Coffee
United States
Almost 5 years using the app