Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

November 29, 2018

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Tweak Slumber
United Kingdom
Over 5 years using the app
July 12, 2022

Katherine was super fast and efficient when I had a question and helped me figure out the questions I had. A+

Primal Strength & Balance
United States
3 months using the app
ReferralCandy replied July 18, 2022

Wow! Thanks for this awesome review. I really appreciate it. As always, please feel free to reach out anytime you need help. :)
- Katherine

April 30, 2021

Tom Koetz, my success manager has been really helpful in helping me set up my affiliate and referral program. It's all new to me and Tom has patiently explained each step with me via email and several phone calls. I tried setting up with another service provider and the support with Referral Candy's Tom is far superior. His response time, patience and thoroughness are much appreciated.

Santivia - Your Way To Good Health
Singapore
3 months using the app
ReferralCandy replied April 30, 2021

Thanks so much for your kind words, this made my day 😃 -- Tom K.

November 19, 2019

Just had an online chat with Derek and he was super helpful and answered my question. Waited for less than 5 seconds to get connected after I typed in my questions too ;).

BadAce Tactical
Canada
3 months using the app
January 9, 2019

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

Myles Apparel
United States
Over 5 years using the app
February 25, 2021

Great app, great support. Easy to install and configure. Works as it have to. Hard to get a high conversion rate, but I guess we have to investigate more.

ShopSystem
France
3 months using the app
March 25, 2020

I use this app to help me program the referral page automatically. It was helpful and I had a few problems and got to solve it instantly with the help of the service provided.

APOLSINGAPORE
Singapore
3 months using the app
May 13, 2020

John helped me a lot with recovering my account. Excellent customer care. I was struggling with some feature missing and he worked that out!

Apulia Bakery
Italy
3 months using the app
Edited June 25, 2020

First off, thank you to Dwight for getting all of my questions answered and showing me how to set up my program to MY specifications. Second, check out my website (www.illkidusa.com) and sign up for our referral program with the widget in the bottom right corner (look for the gift box). Limited time to sign up!

The capabilities of this app are incredible. I am able to offer my friends/influencers extra without having to pay anything upfront to make that happen. I wanted to build a program where I could pay people to sell my brand, get secure monthly disbursements through Paypal and have the ability to track their rewards with through their link page, and with help from Referral Candy get set up to run multiple referral campaigns at once. This helps me tremendously and give me a chance to build a team that is compensated efficiently for their efforts. Thanks again Dwight for being there to help answer my question -even at 3:45am CT! Can't wait to see the results!

ILLKID
United States
3 months using the app
October 13, 2015

Amazing application! Boosts sales significantly! And also no words to explain how good is customer service. Simply brilliance!

Keepgo
United States
3 months using the app