Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

July 21, 2021

The staff is helpful and nice. Dwight answered my questions quickly. Thanks a lot for the assistance.

greenstore.hk
Hong Kong SAR
3 months using the app
ReferralCandy replied July 26, 2021

Thanks for the review! Please reach out any time if there is anything else. - Dwight

September 7, 2016

Excellent customer service. Great app.

Mad Fit
United States
3 months using the app
September 3, 2021

The app was really easy to integrate and the support team were really helpful. The options for the type of referral I could do were good. Great App.

MyOnlineGrinds
Ireland
3 months using the app
ReferralCandy replied September 3, 2021

Thank you very much for the awesome review! If you have any concerns, just let us know - JC

August 10, 2020

We have a very confusing install using both Shopify and WordPress. My customer service rep Jon helped me to make sure we had the right installation method for success. He also followed up multiple times to make sure we were satisfied!

Vyvant Research
United States
3 months using the app
September 15, 2021

Amazing support, Cris helps us with some custom implementation. Nice UI, easy to setup...............

flumpliving
United Kingdom
3 months using the app
ReferralCandy replied September 15, 2021

Wow! Thanks for the feedback! If you need further help, just let us know. ✌ - Cris

December 15, 2020

Dealt with Tom Koetz regarding a payment issue we were having and he sorted us out in no time. Great service Tom, thank you.

Perifit (United States)
France
3 months using the app
August 5, 2020

Setup really straightforward, easy to use, and fast customer support. Great thanks to Karen & Tomas for the help.

Phrozen Technology
Taiwan
3 months using the app
August 8, 2013

It has only been a month since I've signed up so I really can't tell how well the system will work for my customers. However, what I do already know are the following:

1) The system was extremely easy to integrate into my Shopify store. No technical background required. Plus!
2) It was easy to set up and activate my referral champaign. Double Plus!
3) The text within the templates are customizable, unlike previous services I've used where customization was very limited. Triple Plus!

Bonus: If you do have coding experience there is so much more you can do to incorporate your referral process using referral candy into your sales process.

Overall, I'm very pleased thus far. I recommend Referral Candy!

Memptio
United States
3 months using the app
January 28, 2022

Referral Candy was super easy to set up and kick your referral program into high gear. Highly recommend scheduling a call after you sign up. Referral candy has given us extra thousands in sales per month. Definitely worth the money.

Rookieverse
Singapore
3 months using the app
ReferralCandy replied January 28, 2022

We're glad to hear you find value in our app! Reach out any time! - Derek

May 9, 2023

Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :)
Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.

ShaveSafe
Denmark
3 months using the app
ReferralCandy replied May 9, 2023

Thank you sooo much for writing a review. Please reach out anytime you need help.
- Lorraine