Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

September 19, 2022

This is a fantastic app for referrals that has almost everything you need. More importantly, the support I received from JC has been awesome, timely, and greatly needed. I wouldn't hesitate to recommend this app. One tiny feature that could be added to make the best integrated app would be rewards for certain actions by customers: sharing on social media, following an insta page, etc

Misri
United Kingdom
3 months using the app
ReferralCandy replied October 4, 2022

I appreciate this feedback so much. Thank you for your time today and looking forward to seeing great results form your campaign. :)
- Jc

September 12, 2018

I just started using this app and so far it has been a delight. I've been working with Tippy to get my bearings. I feel so comfortable now and could not have done it without their help.

IntelliSkin
United States
3 months using the app
November 17, 2020

Mr Derek provided the best support so far, Glad to find a good referral program. All the best! Good service.

Solitaire Jewels
United Arab Emirates
3 months using the app
July 26, 2017

best referral app - have tried them all!

Perfectketo
United States
3 months using the app
February 4, 2021

Benz Jalali was very helpful. Accomplished my requests candidly and sorted out my issue. Great Customer service.

Romeo Merino
United States
3 months using the app
August 19, 2020

I used this app and the first month we had a sale. Derek from customer service helped me to set it during a zoom meeting so it is more noticeable and hopefully we will have many more referrals! He was very helpful!!!

Jholui Shapewear
United States
3 months using the app
January 30, 2019

Dwight was friendly, knowledgeable and helpful! He quickly tuned into the issues I was having and was able to guide me through quickly.

Sleepyhead of Sweden
Sweden
3 months using the app
November 16, 2020

I really appreciate your great support, especially to Benz. I have asked several questions and the response as really quick and the explanation was very clear.

Tozando International
Japan
3 months using the app
April 23, 2021

The app is great. It really helps us to boost revenue. Support from Lorraine was fantastic we set up a full referral programme how we wanted.

Stranded Hair Group
United Kingdom
3 months using the app
ReferralCandy replied April 23, 2021

Thanks for your kind review! I'll be sure to let Lorraine know! -Darren F.

July 30, 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Natalie Borton
United States
Almost 5 years using the app