Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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I just got off a chat with their customer service rep. JC and he was AWESOME! I needed help with the referral program and looking for advice. JC was extremely helpful, patient, polite and took the time to explain everything thoroughly. I own Www.hotlinepepper.com and as a small business owner, it's very nice to receive helpful customer service like from JC. The website is very user-friendly and I highly recommend using Referral Candy . 5 STARS .Thank you so much.
You are awesome! Thanks again for writing this review and reach out to us anytime you need anything. :)
- JC
Great app so far from what I've seen from the back-end. Amazing customer support from Referral Candy (Benz in specific!) in helping to extend the trial period as we experienced delays in getting our developer to assist with custom coding. Look forward to setting it live soon!
Their Customer Service team is very helpful team via chat and easily reached by phone as well. Good out of the box solution for a referral platform.
Referral Candy is a great app to unlock more potential customers. Jon from support was very courteous and helpful and got back to me fast about my inquiry. Thanks, guys!
Thanks for your kind review. Glad Jon could help! - Darren F
Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.
Glad I could help! Thanks! - Tom K.
So far it's pretty good, because we are in the testing phase. BTW, the guy who name Benz was so sweet. He patiently answered many of my questions and very helpful. Look forward to this app bringing me more surprises.
Very good attention in support. Although it remains to be seen that the app is good for my store, at the moment, I have not obtained results.
Derek did a great job helping me out with me question! Very prompt, and quick. Thanks again! It's refreshing to actually receive true customer service.
L'application est très simple d'utilisation (uniquement en Anglais par contre). Le service client est très réactif (merci Derek). Et en plus, l'application peut être connecté à d'autres application de parrainage et c'est très pratique !
Derek was super friendly and helpful. Quick to respond and clear. As customer service should be. Thank you :)