Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.

Edited June 15, 2018

Benz was a great support on Chat when we needed to resolve an issue we didnt understand. Emma - www.riffraffandco.com

Riff Raff Co
Australia
About 6 years using the app
Edited November 2, 2018

Great app that has proved to be very beneficial with increasing sales. Derek Benito is our point of contact and he is very knowledgeable, responsive, and helpful.

The Ollie World
United States
About 6 years using the app
January 10, 2019

Wish this app had a few more features, but it has enough to get the job done. The support team is very helpful and responsive. Benz helped me set up the app as well as answer all my questions regarding Referral Candy.

Gemio
United States
Almost 6 years using the app
Edited August 29, 2023

We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design.

Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)

LYKON
Germany
Almost 6 years using the app
ReferralCandy replied February 6, 2023

Yes, we are always here to help our dear merchants. Thank you so much for an awesome feedback! :)
- Cris

March 14, 2016

Love it - simple to use and manage and has been a great revenue driver for us!

Mizzen Main
United States
Almost 6 years using the app
September 24, 2020

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Playbook Products
United States
Almost 6 years using the app
August 28, 2018

So far so good! Tippy has been great helping me set up the Referral App. Very easy setting it up and so far I like what I see! Looking forward to seeing the results from using Referral Candy!

Flygirl Stage
United States
Almost 6 years using the app
July 23, 2019

Tippy Destacamento was a huge help to us getting things off the ground. He took his time to walk us through everything we should know and just proved very valuable to our company. Made learning Referral Candy so much easier and that level of support will keep us around for a long time!

LoyalHana
United States
Almost 6 years using the app
May 3, 2018

Tippy was absolutely great helping us get into our account, update things, and assist with our coupon setup. I really appreciated that he kept in touch during my busy schedule and made sure we got things work out!

Hyperbiotics
United States
Over 5 years using the app
November 29, 2016

Incredibly powerful platform with fantastic customer support to help getting launched properly with best practices. DO NOT proceed with activating your campaign fully without going through the very helpful onboarding call with a ReferralCandy rep!

Higherhangers
United States
Over 5 years using the app