Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Support is near immediate and very detailed. Karen absolutely crushed it for me. Went above and beyond. If I could hire her, I would.
Their customer support is AMAZING, Derek helped me within minutes with all the questions I had launching the app. Thank you!!!
I love how Tippy got on a hangout call with me and helped me fix my setup and gave me advice on how I can improve my referral program. You don't get that kind of service from others. Great app! Thank you!
Good customer service, most recently with Karen.
Overall the app is good for the price, but I do wish there were more drag-and-drop style customizability for the template, previews available for all emails, and integrations with other apps like Klaviyo.
Works as intended. Customer service was super quick to respond via Chat. Katherine was very helpful!
Thank you for your positive feedback! We work hard in ensuring a smooth user experience of the app and we're delighted that this has been reflected in your experience. - Katherine
Great customer service! Thanks Jon and Benz for helping answer my question so fast! Really appreciate the follow ups.
Thanks for your kind review! I'll be sure to let Jon and Benz know! - Tom
I had a wonderful experience onboarding Referral Candy - they have a terrific customer support team! Thanks so much for the wonderful help!
Solid set up instructions by my man Derek. Really intuitive app. Can't wait to watch what it does when it is implemented in full force.
Caye is really helpful with my concerns, she's very proactive in answering all my questions with much clarity.
Thanks for your kind review! I'll be sure to let Caye know! - Tom
Jon D. was a great help to me today in getting my account migrated to Shopify. Thanks Jon! I appreciate your help and availability!