Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

November 13, 2020

JC helped me with something that was vothering me for days in a matter of minutes!! Thanks for being super helpful and very efficient!!

Wondery Skin Food
Australia
Over 3 years using the app
January 27, 2020

Just downloaded this app to help scale our referral program. Customer success team was really helpful in getting me setup with our bespoke charging system.

Shout out to Derek Benito - you a star !

Lash Batch
United Kingdom
2 months using the app
March 29, 2023

So far so good, I just signed up and needed a little clarity on a feature. Customer service was very quick in response and that's important to me.

A Learning Heart
United States
2 months using the app
ReferralCandy replied March 30, 2023

It's my pleasure helping you out today! Let us know anytime you need assistance.
- Lorraine

October 14, 2020

The support team is really helpful. They reply fast on chat and they try to find me a solution for the issues. Thanks to Jon, Benz and one more guy who helped me with the translation :)

Cycle
Hungary
2 months using the app
August 11, 2020

Great app - very easy to set up and appears to work well. Very affordable compared to competitors. Customer service was excellent - Karen answered all my questions in a timely manner and even made suggestions to improve my setup that I wasn't aware of.

Tupelo Honey
United States
2 months using the app
October 27, 2021

Still setting up Referal Candy but we are very higlty recommend their costumer support, Benz was super helpful Thanks

VINOS CON CARACTER
Spain
2 months using the app
ReferralCandy replied October 27, 2021

Thanks so much! Glad I could help. — Benz

February 3, 2017

Their support is great and quick. Would be cool if they had a phone line though. The app is very customizable and pretty easy to install and figure out.

Before Elixir
United States
2 months using the app
November 18, 2020

We've been using Referral Candy for a few weeks now and so far it's boosting our sales greatly. I love their chat support - the team have been super responsive and helpful when I've had small questions about the setup!

WunderTree
Germany
2 months using the app
November 24, 2021

We haven't implemented the app yet but so far their customer support has been great. Maddie was very quick to reply and assist.

GuardTree
Canada
2 months using the app
ReferralCandy replied November 24, 2021

We're here for you if you need further help. You can always reach out to us! - Mardie

January 5, 2021

This app is very user friendly and the ready to go templates look great. I set it up myself but Benz was really proactive and at getting in touch to recommend some improvements. I am sure that it will be successful in bringing in lots of referral revenue :)

Kiwi Nutrition
New Zealand
2 months using the app