Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

September 24, 2020

Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)

Cellavent Healthcare
Germany
2 months using the app
April 28, 2023

Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!

Ikarian Diet Clinics
Greece
2 months using the app
ReferralCandy replied May 4, 2023

Thank you so much for writing a review. I truly appreciate it! :)
- Innah

May 8, 2023

Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.

OraWellness.com
United States
2 months using the app
ReferralCandy replied May 9, 2023

We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :)
- Katherine

October 10, 2018

They are very responsive and Tippy helped us with the platform switch. It's not ended yet but it was helpful to have quick responses.
The only issue is that you can't connect more than one store with same ReferralCandy account.

Skyroam Shop
United States
Over 3 years using the app
July 26, 2021

I haven't tried the app but JC Fajardo has been very helpful in setting it up and understanding our queries.

Bibs Manila
Philippines
2 months using the app
ReferralCandy replied July 26, 2021

Many thanks again for the review and please feel free to write to us if there is anything else. - JC

July 28, 2021

Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.

The Roving House
United States
2 months using the app
ReferralCandy replied July 30, 2021

Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.

September 20, 2019

THX for Benz!!!! she is very patient and help me A LOTS!~ She shows me the detail and let me figure out my problem straightly.

FaFaland Fashion
Hong Kong SAR
2 months using the app
April 24, 2019

Finally have created my first referral campaign! Thanks for the help from Tomas for the prompt reply and helpful suggestion:)

GadgetiCloud
Hong Kong SAR
2 months using the app
April 24, 2020

Such great customer service! Fast response, and very helpful. Great start to using this platform, bring on the sales!

Mum2Be UK
United Kingdom
2 months using the app
December 12, 2019

Tippy is an asset to Referral Candy. He was very helpful and patient. He showed a high degree of competency with his knowledge of the App. Tippy has given me the confidence to refer the Referral Candy App to others. THUMBS UP!

Shoe Boogie
United States
2 months using the app