Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

Edited July 19, 2019

It's a good solution if you want a quick solution to a referral program bu the software itself is a bit limited (as the low price would suggest). Despite the limits, it's nice and the customer service (Derek and Benz) super fast and responsive.

FrankSmile UK
Germany
3 months using the app
November 24, 2022

The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.

Jewel Junkie Curacao
Curaçao
3 months using the app
ReferralCandy replied December 6, 2022

We are also grateful that you tried our services and looking forward to seeing great results on your referral program.
- Jon

March 21, 2022

It is a very easy app to use and implement. The customer r service was also very prompt . I recommend this to anyone looking to add a referral program

Hemp Lyfe llc
United States
2 months using the app
ReferralCandy replied March 28, 2022

Thank you so much for your feedback. Please reach out anytime you need help. - Jon

November 11, 2013

We looked at a number of different apps before we chose referral candy. It is a nice setup and it is one of the most comprehensive referral apps we looked at. It also has measures in place to prevent customers from referring themselves which is a nice feature. I would definetely recommend this to my friends.

IMbesharam.com
United States
2 months using the app
April 15, 2021

Just started using this app, it's really easy to set up and the support from the team (Benz) has been great and really helpful. Looking forward to seeing performance now we are live.

Chāmpo
United Kingdom
2 months using the app
Edited March 9, 2023

The support team is really hands on. Jessa has really helped us launch our programme successfully. Whenever I have needed one on one attention and assistance, I have received it. I am quite positive about the results we will see from partnering with Referral Candy.

Violet Jordan
United Kingdom
2 months using the app
ReferralCandy replied March 10, 2023

We are so grateful for your awesome feedback. Thanks again and please reach out anytime you need help.
-Jessa

September 26, 2020

I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!

TruBeef | TruOrganicBeef.com
United States
2 months using the app
October 30, 2020

Tom was extremley helpful in sorting out a glitch with sending out my first refferal campaign. Very clear, quick responses - the perfect service, and right way to deal with the situation.

Pickett London
United Kingdom
2 months using the app
Edited August 5, 2021

We are still in the free trial period but so far we've been very impressed with their customer support (especially from Benz) -- very helpful, friendly and quick in getting back to us. Using the app was also very easy. Hopefully at the end of the trial we're seeing the referrals / sales we expect to see.

Bamboo Island
Australia
2 months using the app
ReferralCandy replied August 9, 2021

Thank you so much for the review! If you need additional assistance, just let us know - Benz

September 22, 2020

Really good customer service. Jon solved my problem in few minutes. Now referral candy is working perfectlly!

Viuty
Spain
2 months using the app