Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.
Thank you for your review. We'll do our best to earn that fifth star! - Darren F.
We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.).
Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!
Amazing customer service. Big shout out to Katherine and Jon who have helped me so much as we got our program installed and launched. Thanks to them and their colleagues who stepped in at times too.
We're happy to help! Thanks for the review! Let us know if you need help any time! - Jon & Katherine.
I reached out to Derek on the messenger bot on Referral Candy, and he not only answered all of my questions, but went above and beyond to show me screenshots, videos and tips on how to optimize referrals. He was a tremendous help in giving me detailed examples of how to specifically complete each task I needed help with. Extremely grateful for his support.
Great product. Seamless Shopify integration. Helpful support team. Support isn't immediate, but always got a response within a day, usually much shorter. The out of the box version isn't the prettiest, but pay a little extra and you can fully customize your pages. Well worth it.
Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!
Thanks for your kind review! I'll be sure to let Katherine know! - Tom
This was super helpful. Benz Jalali was incredibly helpful with my questions.
Thank you for this service.
Still trialing the product, but the support is has been incredibly helpful and responsive to all my questions!
I appreciate the review! It was a pleasure assisting you! Just let me know when you need any assistance on the app! - Karen
Got amazing support from Jon.helped me to understand the process step by step.Thank you Jon for support.
Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!
Thank you for your kind words! Let us know whenever you need assistance! - jC