Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

August 10, 2021

Great customer support - Katherine was very quick and helpful in resolving my issue:) The app is relatively easy to use!

skoah
Canada
About 2 months using the app
ReferralCandy replied August 11, 2021

Thanks so much! Glad I could help. — Katherine

October 28, 2019

This is one of the best referral apps i have tried so far! The only issue is there are limited options :S Cannot add influencers who want only commission by using personalized coupon codes, they must use their referral link and not all of them wants that on IG.

I will be using this app, because of the awesome and easy futures and one another one for coupon code tracking.

Vivid Sharp
Norway
About 2 months using the app
May 13, 2020

Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.

Zenit, LLC
United States
About 3 years using the app
February 24, 2020

Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!

Perky Perky
United States
About 3 years using the app
May 11, 2020

Love the app, we installed in on all our stores. The customer service is really great, thanks Tom Koetz for all your help in making sure that we are set up correctly!

MTHFR Support
Australia
About 2 months using the app
September 20, 2019

We love working with Referral Candy - Tippy was great to work with and he helped us a great deal! Thank you!

Wizzy Esports
Canada
About 2 months using the app
April 28, 2022

These guys are amazing! really know their stuff and guided me through the entire process! I hope positive this will be beneficial for my business.

Embassy London Europe
United Kingdom
About 2 months using the app
ReferralCandy replied June 1, 2022

Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - ReferralCandy Team

September 19, 2022

Great support service by JC! Lightning fast, friendly and problem is fixed in no time! Super job! :)

Shavejane
Switzerland
About 2 months using the app
ReferralCandy replied October 4, 2022

It was my pleasure assisting you. Please reach out anytime you need help. :)
- Jc

June 24, 2022

We just install referral candy on store and JC helps us a lot on set it up. We are look forward to using the app.

Lytmi
Hong Kong SAR
About 2 months using the app
ReferralCandy replied June 27, 2022

I am so grateful for your feedback. Please let us know anytime you need help. :)
- JC

November 24, 2020

Easy to install, easy to configure and great customer support. Currently in week 1 and will update this review as I go along. Great so far!

TerracottaDistribution
United Kingdom
About 2 months using the app