Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

October 18, 2022

Great customer service, especially JON! Looking forward to seeing what this app can do. Hopeful it provides some results.

lollaland
United States
About 2 months using the app
ReferralCandy replied October 26, 2022

Thank you so much for this review! Please do not hesitate to reach out to us anytime you need help.

November 2, 2021

JC was very very helpful in getting us onboarded. He presented all of the features in a clear and concise way and was patient when I had any questions about the platform. Thanks JC

Houssential.com - Global Merchandise Group Inc.
United States
About 2 months using the app
ReferralCandy replied November 3, 2021

We're glad JC was able to help! - Tom

May 1, 2020

It does the trick. Service was solid and the system itself was flexible enough to use in a variety of ways.

InkJet Supply Pro
United States
About 2 months using the app
August 2, 2021

I have not had a chance to use the app yet, but so far their customer service team has been great. I really appreciate this. I've tried other apps that have not had great customer service. Customer service is really important to me when I'm choosing an app.

curbappealbeauty.com
United States
About 2 months using the app
ReferralCandy replied August 4, 2021

Thank you for the review! If you have any concerns, just let us know - Derek

April 27, 2020

Tippy helped me a lot with all the app setting and we´re sure this is going to work perfect for my sales performance. Thanks a lot!!!! :)

Sissai
Peru
About 2 months using the app
March 4, 2019

So far so good! The app is simple and the support has been great. Tomas K from Referral Candy has been helpful throughout the set up process, and has offered detailed advice the whole way through.

Eva Mattress
Australia
About 3 years using the app
October 18, 2019

We have just started using this app and it seems quite promising so far. But the reason I wanted to write this is because of the fantastic customer support. Customer onboarding is undoubtedly an important step and we had a few questions.

Karen from customer support was extremely helpful and answered all our questions in detail.

Great experience so far!

Sang-e-meel Publications
Pakistan
About 2 months using the app
October 1, 2021

this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app

6AM RUN
United States
About 3 years using the app
ReferralCandy replied October 1, 2021

Thank you for the kind words! I'll definitely let Valerie know - Derek

October 12, 2021

Incredibly easy set up, really easy to use, and exceptional round the clock customer support. Super happy with this app for customer referrals and affiliate program.

Airgarden
Australia
About 2 months using the app
ReferralCandy replied October 12, 2021

Thanks for your kind review! I'll be sure to let Hannah know! - Tom

July 21, 2014

Easy to set up. Still trying to figure out how to limit referral discounts so that onky the referrer see it. Other than that the sysstem works well for referring.

Wellafide
United States
About 3 years using the app