Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

April 20, 2020

Looking forward to trying this app. Chatted with their agent, Tippy, who was very helpful and took the time to walk me through all the features. He answered all my questions about sending a Invite Link to old customers, customizing messaging on popups + emails for new customers...

Seems like a straightforward tool!

Lucky Iron Fish
Canada
About 3 years using the app
Edited September 29, 2020

This app is cool. // 1. Result: I signed up a few days ago. I already got additional sales transaction because of Referral Candy. The tracking works. // 2. Features. The features of the app is good. (2-1) I can send referral invitation email blast to existing customers to ask for referrals. (2-2) I can put widget on my Shopify page, and (2-3) I can put referral sign up on my Shopify store as a separate page as well. There seems to be more features but all the technical feature I wanted were already there. // 3. Customer Support: The support team is great. I talked with Benz and Tomas for on-boarding and technical issues, and they were fantastic. They clearly understood the intention and problems I was working to solve. I've never seen any services offering such nice Customer Support ever. // 4. Pricing: I think this app offers low pricing compared to other apps. It does have commission based pricing, but if it can really boost my sales that much, I don't mind paying the commission. // I hope this app will give me more sales in the following months.

SIJANG MART - Online Korean Grocery, Samgyupsal & Meat
Philippines
About 2 months using the app
March 14, 2019

Jon in customer service was kind enough to extend my trial since I didn’t really use it in the time frame I had. He replied to me quickly and it bodes well for their customer service in the future :)

The Teacher Trove
United States
About 2 months using the app
September 17, 2019

awesome and easy to set up. Fast and responsive team for support. Looking forward to seeing how this works in the long run,

Greenwich Kempo
United States
About 2 months using the app
February 28, 2019

The app is very straightforward to set up and use. I would recommend to those who are thinking to use referral program to promote their store and website.

Also, Jon and Dwight from Customer Service are very helpful - always make sure my problems are solved before closing the ticket.

Dabolly
United Kingdom
About 2 months using the app
October 28, 2020

Great app which has been quite useful for our store. I recommend as well their great customer service team who is quite helpful.

Delidoor
Australia
About 2 months using the app
April 10, 2018

Nice app and it's too easy to use and make themes and you can also take help from support I also took help from Karen she has guided me very well how can I page and make the join page as I want.

Thanks
shawn

Zanegrace
Canada
About 2 months using the app
Edited June 14, 2019

Lorraine Garcia helped answer my questions as I figured out how to use the app for the first time. Excellent support! Super quick, patient, and knowledgable.

Wynwood Dog Food Co.
United States
About 2 months using the app
Edited April 12, 2019

Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!

Old Whippersnapper's Natural Handmade Manly Soaps
United States
About 2 months using the app
May 28, 2014

excited to see how this grows. very easy to set up.

JHill Design
United States
About 2 months using the app