Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

October 28, 2020

Great app which has been quite useful for our store. I recommend as well their great customer service team who is quite helpful.

Delidoor
Australia
About 2 months using the app
April 10, 2018

Nice app and it's too easy to use and make themes and you can also take help from support I also took help from Karen she has guided me very well how can I page and make the join page as I want.

Thanks
shawn

Zanegrace
Canada
About 2 months using the app
Edited June 14, 2019

Lorraine Garcia helped answer my questions as I figured out how to use the app for the first time. Excellent support! Super quick, patient, and knowledgable.

Wynwood Dog Food Co.
United States
About 2 months using the app
Edited April 12, 2019

Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!

Old Whippersnapper's Natural Handmade Manly Soaps
United States
About 2 months using the app
May 28, 2014

excited to see how this grows. very easy to set up.

JHill Design
United States
About 2 months using the app
September 10, 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

PegaNatur
Austria
About 2 months using the app
ReferralCandy replied September 13, 2021

Thank you for your kind words. JC will be delighted to hear it! - Tom

Edited September 1, 2020

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

zorimi
Japan
About 2 months using the app
August 6, 2020

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Candy Mail UK
United Kingdom
About 2 months using the app
July 16, 2020

The customer service I've received was really good. I was talking to Jon and he was super helpful. He was able to help me with all my queries.
The app itself needs some work:
1. Please have an ENABLE/DISABLE program toggle. It is very inconvenient to send an email every time we need to disable a program.
2. There needs to be some way to test a program on a store so that a store owner can understand overall flow. If there was an enable/disable toggle, this would be very easy.
3. Some of the features are hard to get to and some settings aren't clearly explained (e.g the referral reward settings)
4. Having in app chat support would be helpful too.

Overall CS and documentation is really good.

Elevar Sports
India
Almost 3 years using the app
March 6, 2019

Nice UI, easy to setup and use, fits my needs and good customer service. Great tool for sending coupons via your website.

دزة
Saudi Arabia
About 2 months using the app