Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

September 30, 2017

Amazing Application for established stores.

Fashion Eaziloot Com
Malaysia
About 2 months using the app
September 4, 2018

Tippy was super helpful in helping me test out the ReferralCandy process through my Shopify account.

Primal7
United States
About 2 months using the app
November 11, 2014

We used to be using another competitor referral program, but since having moved across to ReferralCandy we've seen not only engagements, but sales and social sharing skyrocket. Very happy customer.

LIFX Store
United States
About 2 months using the app
October 9, 2020

ReferralCandy is one of our best marketing tools, and the service we get from Derek is even better!

Branch Basics
United States
About 2 months using the app
November 30, 2021

Great customer service, benzj assisted with setting up referral candy and extended the trial until it was active.

healthylife-uat2
Australia
About 2 months using the app
ReferralCandy replied November 30, 2021

Thank you for your kind words. Benz and Jelson will be delighted to hear this! - Tom

Edited June 14, 2019

Best referral app for Shopify, period. We've successfully implemented referral candy to our store after trying several other apps that did not meet our needs. Referral Candy is well designed and easy to work around. The whole thing was implemented by marketers and did not require any lines of code, which is great. It's impressive to see how easy it is to install and get going. Our store is in two languages, and it was easy to work around and make the referral program work for both languages.

Lastly, I want to point out that customer service is excellent. I chatted a couple of times with the support team and they had answers to all my questions in a few seconds. Karen, Lorraine Jon and Derek were all genuinely nice people who solved my problems in a few seconds. The support team is super quick and accessible. 10/10 would install again!

Tout cuit
Canada
About 2 months using the app
October 2, 2020

I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.

Zanvic
Spain
About 2 months using the app
Edited July 24, 2019

App needs some tweaking with the instructions that are posted, but Tippy and Karen in tech support were very patient and helpful getting Referral Candy set up. They were easy to fix --- just need to know how.

DietFoodsWholesale.com
United States
Almost 3 years using the app
August 26, 2020

Nice app, just starting to use it, but it looks promising, also customer service is great and willing to help. Thanks Jon!

evernya
Spain
About 2 months using the app
December 29, 2021

Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!

POPbeauty
United States
About 2 months using the app
ReferralCandy replied December 29, 2021

We're glad to help! Reach out any time! - Valerie