Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

December 5, 2019

Referral Candy has been great in helping us create and run our referral channel. Would definitely recommend this to everyone :D

GIVA Jewellery
India
About 2 months using the app
April 29, 2020

the bests! Karen helps me to do all thinks i nedded. I had some difficult to insert widget in my store and Karen helps me fast to do this. Awsome!

Identity Fashion Store
United States
About 2 months using the app
April 11, 2019

Great app, lot of features and easy to use. But the best part of working with this app is the SUPPORT ! Amazing support, very very helpful - DEREK overdelivered, he gave me waaaaay more than what I asked for and that was awesome ! Never had such a good support from any other shopify app. Keep it up Guys and take care of my buddy DEREK !

[M]EATBETTER
Belgium
About 2 months using the app
December 5, 2018

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

NaturAll Club
United States
Over 2 years using the app
December 15, 2020

Great customer service and product! Thank You, Mardie for setting up the account and resolving my upload issue.

T.Ras Rolling Co
United States
About 2 months using the app
March 27, 2020

Tippy is AMAZING! He took all the time needed to make sure we were fully set up. He went beyond to show me how to customize the widgets. If you are on a fence about the functionality their customer service is top-notch. Try to get Tippy to help you.

Gear'd Hardware
United States
About 2 months using the app
August 11, 2021

Great customer support provided by Mardie. She was super patient and very responsive with the follow-up materials.

Iris&Romeo
United States
Over 2 years using the app
ReferralCandy replied August 13, 2021

Thank you for the kind words! Just let us know if you need any help - Mardie

Edited August 2, 2019

I've only been using this for a few days but have had plenty of questions which Jon and Derek have been helping me with. Really great team and I'm looking forward to using this platform in the months to come!

MY NEXT WATCH
United Kingdom
About 2 months using the app
September 22, 2020

We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.

Solvadermstore
United States
About 2 months using the app
September 13, 2022

This app is easy to use and does what it says. The support team is great and very helpful. Thanks Jessa and Jon for helping.

Kiko Leather
United States
About 2 months using the app
ReferralCandy replied September 16, 2022

We're glad to have assisted you on your concerns. Please reach out anytime you need help, and thanks for writing a review. :)
- Jessa and Jon