Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

March 1, 2019

App is really easy to install and configure. Customer support is very responsive and quick. This app is a must have!

Poundit
Philippines
Over 2 years using the app
September 2, 2020

The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.

Sannan Ruokakassi
Finland
Over 2 years using the app
October 30, 2020

Derek has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Derek!

CityDoggo
United Kingdom
About 1 month using the app
May 20, 2022

I use this app for referrals - it is excellent to get started with your first program. It takes a little while to figure out how to edit the content but then it's really simple. Also it does integrate with Recharge but it's not 100% perfect so definitely check the functionality you need before signing up.

Reia Store
United Kingdom
About 1 month using the app
ReferralCandy replied May 31, 2022

Thanks for the feedback. Hopefully I was able to give clarity on some of your concerns. :)
- Val

August 15, 2019

Awesome service! Tippy was great help gave me some upgrades for free to make my campaign run way smoother! Great service! Looking forward to rolling this out!

Lifestyles Coffee
Canada
About 1 month using the app
April 4, 2022

Great app with great customer support! Cris was very helpfull. Already had our first sale in 12 hours.

CoffeeMeister
Netherlands
About 1 month using the app
ReferralCandy replied June 1, 2022

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Cris

May 30, 2019

nice platform to get more sales,reach more clients and great support team thanks @Tippy Destacamento

BeautyON LB
Lebanon
About 1 month using the app
June 8, 2021

Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.

msArtisan
Singapore
About 1 month using the app
ReferralCandy replied June 9, 2021

Very glad I was able to help. Reach out any time if you need anything. - JC

February 4, 2019

best application ever!! they really cares about their customers, 100% recommended!! and thank-you so much Mr Tippy for your great assistance that was beyond my expectations!! fully satisfied

THE UNIQUE FIT
India
About 1 month using the app
August 16, 2022

My company just launched our referral program and so far we have had a great experience with Referral Candy. Our support manager, Valerie Villacorta, has been very helpful with setting us up on the app.

Kyle Cavan Jewelry
United States
About 1 month using the app
ReferralCandy replied August 23, 2022

Thank you for appreciating the support! Let us know if you need further assistance; we are here to help! _ Val