Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

November 7, 2019

Hi, we're only a month in so hard to say from a revenue generation POV. We are very happy with the support (Lorainne was awesome) and look forward to seeing it translate into sales. Thank you

Blended For You
Canada
2 months using the app
September 23, 2021

I haven't been able to set it up properly yet, but Caye Arahan, Customer Success Manager, has always been very helpful and kind in providing support!

LIFFT
Japan
About 2 months using the app
October 2, 2020

Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!

Maison Baum
Germany
About 1 month using the app
March 24, 2022

Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.

ICCTUNING
Spain
About 1 month using the app
ReferralCandy replied March 28, 2022

Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :)
-Jelson

April 13, 2021

I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.

Rigby
United States
About 1 month using the app
February 17, 2021

Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.

Robolink
United States
About 1 month using the app
Edited May 15, 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

Waggly
Australia
About 1 month using the app
ReferralCandy replied May 10, 2023

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

September 4, 2020

JC from Referral Candy was super helpful and incredibly attentive, providing detailed and helpful feedback every step of the way. A+ for customer service!

CAPI
Australia
About 1 month using the app
October 19, 2020

So far so good but I'm not sure it's worth it for my micro store yet. Time will tell. Great customer service from JC!

Roamwide
United Kingdom
About 1 month using the app
March 19, 2019

Having a live chat with operators online all the time is great. DEREK was really helpful!

The Barn Coffee Roasters Berlin
Germany
29 days using the app