Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Great support from Jon. Very helpful and knowledgeable. Great app for building referrals. Easy to set-up and deploy.
Hoping to see enhancements that allow you to exclude or include specific products or collections to avoid exposing merchants to double dipping of discounts (25% promotion turns into a 40%+ promotion).
Good app, we don't use it a lot anymore but when we were it was great.
Derek was hugely helpful for the set up process. I am now trying the app and hope it will get me some referals.
Derek was fantastic! Super service - thanks soo much. Responded quickly and help me set up our referral program quickly. Really appreciate your help Derek!!
Tippy helped us out and was amazing! The app seems pretty fluid/seamless and works great. Can't wait to see our referral program explode as we further develop our marketplace! Thanks Tippy!
The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.
Great support from Jon! Only thing i wish was better was the ability to pay invoices manually so we can control payments.
Thanks for the feedback! If you have any concerns, just let us know. - Jon
Very easy to use. For me as well as for my customers. Nice support. Exactly what I was looking for..
Currently the app isn't paying out referral bonuses to customers which makes the app useless. Customer service disabled ability to chat with them.
NB: this review is from 2020, about a previous version of ReferralCandy
"Hi there, we sent a few messages but have not heard back. Would love the opportunity to chat and sort out any concerns.
Following your review, we have optimized our cash reward payout system to prevent delays that may cause concerns for your customers. We have also improved our chat support coverage hours so it will be easier for you to reach us.
Thank you for your feedback as it helped us improve our service. -- Jaime R.
Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!