Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

November 5, 2019

Does exactly what you need it to do. Referrals are powerful but fiddly as hell to set up and manage. RC makes it easy. Also worth noting that the support is excellent. No issues, I just had questions largely because I didn't watch the tutorial video... but they got sorted on live chat quickly. All round a great experience.

Moki
United Kingdom
About 1 month using the app
August 1, 2023

I am developer and was implementing Referral Candy affiliate program for the first time. I ran into a blocker and fortunately connected with Innah via the help portal on the dashboard. She was great to work with and answered all of my questions promptly. Thanks again for the help!

Skin Juice Stage
Australia
About 1 month using the app
ReferralCandy replied August 9, 2023

You are welcome, and please get back to us anytime you need help. :)
- Innah

October 18, 2019

Thanks to Karen for helping me navigate the testing and set up process and answering all my many questions. :)

Project EVO
United States
Almost 2 years using the app
July 22, 2020

Had a couple hiccups getting started with the app and had to reach out to support. Fortunately, the support team was wonderful and extremely helpful. Big shout out to Derek Benito on the support team, who not only helped resolve my issues but was even willing to meet live to understand and ensure resolution.

Thank you Derek!

LifeAlive
United States
Almost 2 years using the app
March 21, 2022

The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!

Skylight Frame
United States
About 1 month using the app
ReferralCandy replied March 21, 2022

We're glad to hear your feedback! We're just here if you need us! - Jon

January 7, 2019

Love the app so far and Tippy from the team was also very helpful! Looking forward to start getting my first referrals!

technoxoxo
United States
About 1 month using the app
August 17, 2022

The setup is not ideal, took us a few weeks to get it up and running but the service was great. Cris @referralcandy is a trooper.

Plant B
Netherlands
Almost 2 years using the app
ReferralCandy replied August 23, 2022

Thank you for your review! Don't hesitate to hit us up whenever you have questions! _ Cris

September 23, 2021

This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.

Alpha-H Skincare US
Australia
Almost 2 years using the app
July 25, 2022

I want to give a big shoutout to Vino from Referralcandy. This weekend I was attempting to install the applications from my Shopify store. I received error after error as the system could not create my account. This morning, Vino took his time to find a solution to my problem, and I was up and running shortly afterward. Everything is now functional, the app is straightforward to set up, and Vino´s support was top-notch. Thank you for taking the time to respond to all my requests and providing valuable information about my initial experience using a referral application.

Out of The Ordinaries
United States
About 1 month using the app
ReferralCandy replied July 27, 2022

I am here to always help you out anytime you need assistance. We are so thankful for your wonderful review. :)
- Vino

May 30, 2019

I encountered some problems with the integration of Referral Candy with my shop's platform but Benz was really helpful in helping my to resolve my queries. She was really patient in my explanation and offered to clarify my doubts on Google Hangouts so that she can show me on her screen as well. Thank you for the great service!

seriousprints
Singapore
About 1 month using the app