Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 6, 2019

Excellent, I was after an additional function and worked with one of the customer service reps (Ben) to make the app work for us the way we needed it to - thanks so much!

Crema Joe
Australia
About 1 month using the app
November 7, 2018

We used this app in order to start a referral program. Setup was user friendly and support was really quick to answer our concerns. Thanks

FitMe-Foods
France
About 1 month using the app
August 1, 2023

Just got off chat with customer rep - Cris. She was so quick to resolve my problem obviously knows her stuff. She even went beyond and above to ensure i was more than please with the app. I rarely write reviews but she sure deserves an acknowledgment of her good work. Moreso the app is so easy to use and only app that could give me the customization i needed for a referral program.....i love the app and customer support was top notch.

Jollof Nation (Trademark of Flawless Foods Inc.)
Canada
About 1 month using the app
ReferralCandy replied August 9, 2023

Assisting our merchants is our top priority, and we also thank you for writing a wonderful feedback about our services. :)
- Cris

Edited May 18, 2020

Just started using the app, and so far very excited about it, but I can't speak too much to its use yet since we just started using it.

I had a small issue the first day when setting it up, but Derek from the Referral Candy team was very helpful and attentive. Thanks, Derek!

Another issue came up and I had a question about integration with the app and Tom was super helpful & quick to respond. Thank you, Tom!

Grypmat
United States
About 1 month using the app
February 24, 2021

Customer service (Karen Manuel) was incredible helpful, kind and fast with my issues. She deserves 5 stars.

4U.wine
Brazil
About 1 month using the app
February 3, 2020

Unbelievable customer service! So happy to get started with this app, to launch my business. I think its going to be an amazing success... Exactly what I was looking for.

Atreyu Running Company
United States
About 1 month using the app
September 1, 2020

The application is great. Easy to move and serves well what is proposed. Support is very efficient. Jon served us very well and took all our doubts.

Dr. JONES
Brazil
Almost 2 years using the app
July 27, 2018

Great support from Karen! Loving the app so far!

Creative Boyss
Mexico
About 1 month using the app
January 22, 2021

Great customer service with Tom, very repsonsive and patient with my many numerous questions. Way to go!

Perifit (Australia)
France
About 1 month using the app
August 18, 2020

Great app with reasonable amount of back-end control. I needed assistance with some features and Lorraine Garcia was helpful and prompt with responses. I did notice some of the documentation was outdated as the UI in some documentation did not reflect what I was seeing in the RC app.

El Rayo Tequila
United Kingdom
About 1 month using the app