Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Great app and very simple to use! Thanks Jon for the great customer service and recommendations on custom settings.
Thanks for your kind review! I'll be sure to let Jon know! - Tom
I am very excited to see what the app will do to help my business. I had a great call today with Derek Benito at Referral Candy. He walked me through my account to see where I could make improvements and helped me add the widget to the home page. He was so helpful and encouraging. I can't wait to see what happens now that he is helping me!
Tippy was a great help to me! Not only did he maintain correspondence over the weekend but quickly & efficiently assisted me in setup & clarified many possible scenarios & gave me advice for each. Thank you!
Benz is very knowledgeable, helpful, friendly & responsive. Highly recommended to use this App, Referral Candy.
Great customer service from Tippy, answered all questions quickly and with a real understanding of what I needed to achieve. Would highly recommend.
Great customer service! Karen and Jelson have been very helpful!
They answered our questions very quickly and we could solve our problems :) Thank you!!!
We appreciate the review and we're happy to guide through any confusion! Hit us up if you have questions! - Karen and Jelson
JC was really helpful with the walkthrough and setting up of the product. Looking forward to use the product :)
It was a pleasure helping you with all your concerns. Thank you as well for writing this review.
- JC
Great app! Tom from their customer success team was very helpful, guided me through the whole process step by step and cleared all my doubts.
I am glad to have JC as my customer service person because he is very patient and answer all my questions clearly. It helps me a lot in executing my referral program. The app is also well-organised.
Just signed up and it looks super easy to use. I had a couple questions and they have one the best customer services in the game. Tom Koetz emailed me back and forth and I couldn't figure out something small, and was able to get on a call and screen share to help me out. Doesn't get better than that. 5 stars all day!