Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate seamlessly with other Shopify apps. Many commend its sleek email templates, intuitive settings, and excellent customer support. Some have reported an increase in revenue and return on ad spend after using it. However, there are suggestions for improvements in the user interface and requests for more language options.

August 19, 2019

I had some questions about customizing elements of the app and Tippy was very helpful. The time difference between us had him online with me at 3 am his time to accommodate my schedule. The app is wonderful, but the customer service is even better.

Savor Fresh Group
United States
16 days using the app
September 27, 2018

This is my first day using ReferralCandy. I contacted them to ask some general inquiries. I got Ben to help me out. He was very knowledgable with the product and assisted me as well with my problem about the customization of the banners. I don't like the orange colors of the default theme because it doesn't suit my website but Ben helped me customize it according to my preference. I ended up customizing the theme beautifully. Thank you Ben!

Valerie Fineries
29 days using the app
March 26, 2019

Derek helped answer all of my questions regarding what was and was not possible with Referral Candy. Overall great customer experience from Derek!

Echelon Store
United States
21 days using the app
July 30, 2018

Great customer service from Tippy, answered all questions quickly and with a real understanding of what I needed to achieve. Would highly recommend.

Omo Lola
United Kingdom
About 1 month using the app
October 1, 2018

I have used this and it is Amazing! the support team is great especially pink chicken who was ever so helpful as to talk me through the process and figure out what i needed to do. I highly recommend you reading this to get referral candy.

Culture Hustle USA
United Kingdom
28 days using the app
February 6, 2019

This app is pretty awesome and my support help has been stellar. Tomas on support has walked me through everything. He's done everything but basically visit my house, login to my computer, and set up everything himself. Great guy, great support, and great app. It's a must have in my opinion

Hal And Steve English
United States
23 days using the app
March 13, 2019

I just signed up for referral candy yesterday. I had a few questions and heard from Tippy at Referral Candy right away. We did a call to resolve the issues and he provided some additional tips. I'm excited to get the program launched.

United States
21 days using the app
August 23, 2019

Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.

United Kingdom
15 days using the app
October 7, 2020

I used this app (in spanish) and i think is very awesome, the app and the service! Benz is a really cool :)

Imperial Toys
4 days using the app
February 25, 2020

I don't usually leave reviews but Lorraine was outstanding. She was competent and knew the answers to pretty much every question I threw at her. Very patient too. Amazing support.

United States
9 days using the app